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Forensics and Reliability Engineer

Company: Harbor Freight Tools
Location: Calabasas
Posted on: June 12, 2021

Job Description:



Job Description

The Forensics and Reliability Engineer will provide forensic investigation, failure analysis, and testing for product reliability. When a design, product, structure, or component does not operate or function as planned, the Forensics and Reliability Engineer will determine and assess the cause of the failure and appropriate corrective measures. The role works closely with key stakeholders in Legal, Global Sourcing, Imports and Trade Compliance, Product Development, Quality Assurance, and Merchandising to execute specific product investigations.

Essential Duties and Responsibilities • Investigates the origin and cause of alleged failures including potential design or manufacturing defects • Partner with several teams (Legal, Product Safety & Compliance, Call Center, Engineering, Product Development etc.) to obtain product data and convert data into facts and actionable items for these groups • Analyzes design, product, structure, or component, and evaluates the quality of construction, reviews design or determines the cause of alleged failures • Direct communications with vendors regarding root cause investigation and implementation of sustainable improvements to support accurate resolution. • Monitors appropriate quality measures across vendor base to identify, correct, and resolve issues. • Responsible for compliance, reliability, and improvements across vendor base. • Supports direct efforts of improvement of product quality, safety and compliance to regulations and industry standards • Work collaboratively with both internal corporate partners and with extensive vendor base to constantly improve quality and reliability objectives • Participate in product liability claims investigations and intellectual property research • Consult on methods, explain results, and write views on technical data • Handling of samples, including chain of custody and photographic documentation, long term storage, and protection of proprietary information • Present findings and opinions clearly and concisely, allowing complex technical issues to be understood by non-technical audience. • Provide relevant witness testimony as needed in depositions and trials relating to alleged product failure investigations, product liability claims or product development and design • Additional responsibilities as assigned by management • Regular attendance is required

Scope • Staff supervision and Development – Yes • Decision Making – Provides data for decision support, Represents the company in handling complaints, disputes or resolving grievances • Travel – 10 % • Location – Corporate HQ / Local

Keywords: Harbor Freight Tools, Los Angeles , Forensics and Reliability Engineer, Other , Calabasas, California

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