Provider Relations Representative
Company: Tarzana Treatment Centers, Inc
Posted on: May 6, 2021
POSITION SUMMARY:External sales, marketing and referral
development activities geared toward specific market segments
including, but not limited to; Medical Groups, Independent Practice
Associations, Hospitals, Private Physicians, Mental Health
Professionals, Insurance companies and other target markets as
deemed appropriate by Tarzana Treatment Centers, Inc (TTC).
Includes representing TTC at various trade shows and conferences.
The primary focus for this position will be on Private Insurance
and Private Pay business. This is primarily a field-based position
that will require local travel in an assigned territory.HOURS:8
hours per day/5 days per weekLocal Travel Expectation:
70%CATEGORIES OF DUTIES1. Develop new and maintain existing
referral relationships with physicians, hospitals, social workers,
case managers, administrators, and community-based organizations
while focused on TTC's target market.
2. Represent TTC and maintain the highest standards of
professionalism and customer service.3. Coordinate with hospital
staff to manage referrals to TTC while providing education about
facility admissions criteria, insurances accepted, and resolving
and barriers in the access to care of our patients.4. Plan and
conduct in-service meetings that will highlight the features and
benefits of TTC programs and services while also providing
education about our admissions process.5. Represent TTC at
networking and community events throughout an assigned territory.6.
Tracking referrals through coordinating efforts with the Assessment
& Referral & Utilization Review Departments resulting from sales
and marketing activities.7. Attend assigned agency committee and
supervision meetings.8. Participate in the design and development
of marketing materials including brochures, flyers, newsletters,
and other agency related information.9. Complete written Daily
Activity Reports (DARs) and submit on a timely bases10. Attend
community meetings as designed by TTC and assist the TTC Business
Development Director and Business Development committee with sales,
marketing, customer services and other business development
activities. 11. Enter marketing contacts information and data in
TTC's customer relations management software.12. Other duties as
assigned by the Director. EDUCATION/EXPERIENCEThe minimum
requirements for the position are BA/BS degree in Marketing or
another healthcare related field or high school graduate with at
least 2 years healthcare or marketing experience. Experience in a
psychiatric facility or facility with a substance use disorder
(SUD)/mental health focus preferred. Experience with private
insurance and managed behavioral healthcare companies. Previous
field-based experience is a must. A self-starter with excellent
time management, critical thinking, and great interpersonal skills.
Must have a California driver's license as travel is required. Must
be able to multi-task and be familiar with MS Word, Outlook, and
Excel.SETTINGTarzana Treatment Centers, Inc. (TTC) is a non-profit
corporation, which provides behavioral healthcare services.EQUAL
OPPORTUNITY EMPLOYERTarzana Treatment Centers, Inc does not
discriminate as to race, nationality, religion, gender, sexual
orientation and disability in its hiring practices.ADATarzana
Treatment Centers, Inc supports the American with Disabilities Act.
Discrimination is prohibited in all aspects of employment against
disabled persons, who, with reasonable accommodations, can perform
the essential functions of a job.
Keywords: Tarzana Treatment Centers, Inc, Los Angeles , Provider Relations Representative, Other , Tarzana, California
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