Recovery Supervisor

Company: Wheels
Location: Los Angeles
Posted on: April 10, 2021

Job Description:

Wheels is a last-mile, shared electric vehicle platform, changing the current landscape in dockless mobility. Our innovative products revolutionize transportation by providing a fun, comfortable, and environmentally friendly ride to reach your destination. Wheels is headquartered in West Hollywood, CA, and is active in cities across the world.

The Recovery team works in the field using technology to help monitor, maintain, and recover vehicles across cities. It is a hands-on role where team members manage a broad set of responsibilities based on the dynamic day-to-day patterns and usage of vehicles in our cities. As a Recovery Shift Supervisor, youll operate both in the field and assist in the day-to-day logistics of the Recovery Team.

This role is a Full-Time opportunity hired directly through Wheels Labs Operations, Inc and is fully benefited!

What Youll Do:

• Recover missing bikes from the field
• Lead daily team huddles and assign Recovery Specialists to designated areas
• Use mobile applications to locate bikes
• Collaborate with Field Operations Leads and HQ Recovery analysts
• Track team productivity metrics and hold team accountable to meet targets
• Assist Operations Manager in the scheduling of employees
• Clock employees in and out
• Assist in managing day-to-day logistics
• Assist in onboarding and training new employeesWhat Youll Need:
  • A smartphone and proficiency using mobile technology
  • Valid drivers license and clean motor vehicle record
  • Ability to lift over 40 pounds, repeatedly
  • Ability to motivate a team of up to 18 specialists
  • Strong organizational and time management skills
  • Flexible schedule and able to regularly work on weekends
  • Ability to self-manage and also work well in a team environment
  • Rigorous attention to detail and excellent data management skillsWhat We Offer:
    • Scale with a rapidly growing start-up with opportunities for advancement
    • Competitive compensation
    • Employee Stock Option Packages. We want our employees to be true owners!Covid-19 Safety Measures:
      
      Our team is committed to ensuring the safety of our customers and employees. As a result, we will be enforcing guidelines based on CDC recommendations.
      • All warehouses work areas/stations are separated by at least 6 feet
      • Hand washing/sanitizing stations located at each entrance and throughout the facilities.
      • PPE equipment (mask, gloves) will be provided for each team member
      • Team member temperature checks prior to shift with forehead thermometers
      • Work areas/tools/vans are sanitized before and after each shift
      • All inbound and outbound devices at our warehouse are sanitized with disinfectants and UV wandsAt Wheels, we strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company but as individuals. Wheels is an Equal Opportunity Employer.
        

Keywords: Wheels, Los Angeles , Recovery Supervisor, Other , Los Angeles, California