Credit Balances Representative

Company: MediRevv
Location: Los Angeles
Posted on: February 25, 2021

Job Description:

Title: Representative, Credit BalancesDepartment: Credit BalancesWage Category: Hourly, Non-ExemptReports to: Supervisor, Revenue CycleSalary range: Commensurate with experience and geographic locationJob StatementA Credit Balances Representative is responsible for identification, research, and reconciliation of credit balance accounts for potential overpayments and must review refund requests for accuracy and process refunds according to policy and procedure.Job DutiesAn effective Credit Balance Representative will exemplify the MediRevv Mindset by helping the organization on a whole achieve balance between partners, people, and performance through:* Meets quality assurance and productivity standards by identifying, reconciling credit balance accounts and reviewing credit balance reports for potential overpayments* Provides direct communication to patients, insurance companies and departmental personnel regarding credit balance accounts* Ensures accuracy of refund requests by doing the appropriate research and reconciliation of credit balance accounts and analyzing patients' accounts utilizing on-line computer system to determine appropriate action* Completes the processing of approved refunds* Interfaces with each section supervisor as needed to ascertain specifics of regulations regarding payments, contractual adjustments, etc.* Documents offset requests and updating refund logs, including Medicare offsets* Provides timely and accurate refund information for processing and mailing all refund checks* Maintains complete and up-to-date log system on processed refund adjustments* Responsible for the annual audit and requested documentation and information, as requested* Provides back-up support for the deposit office, if needed* Provides back-up support for payment and adjustment posting* Must be knowledgeable in medical billing and understanding of Payor EOB's. * Performs other duties or special projects as neededJob Requirements - Knowledge, Skills And AbilitiesA successful candidate must have proficient knowledge/capabilities in the following areas:* High school diploma or equivalent required * Minimum of three (3) years of recent accounting, medical billing, or collection experience in a healthcare setting required* Excellent customer service skills * Familiarity with medical terminology, coding (ICD-10, CPT, HCPCS), and HIPAA compliance required* Basic typing and computer skills with Microsoft Office Suite * IDX/GE & EPIC experience is highly desirable * Familiarity with the standard electronic billing formatThe Real DealWhen you become a MediRevver great things happen. You can expect training, support, and a work family like no other. In return, we expect you to do great work and live our values. Everything we do is based on the right balance between partners, people and performance.

Keywords: MediRevv, Los Angeles , Credit Balances Representative, Other , Los Angeles, California