Store Greeter (Part-Time)
Company: SPECTRUM
Location: West Hollywood
Posted on: February 24, 2021
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Job Description:
JOB SUMMARY
The Spectrum Store Greeter will actively and consistently support
all efforts to enhance the customer experience within the Spectrum
Retail Store environment by being the first point of contact for
customers, providing a welcoming presence as customers enter the
premises and displaying a positive attitude.
MAJOR DUTIES AND RESPONSIBILITIES OF THE POSITION
Responsible for providing prompt and courteous customer service
within the Spectrum Retail Store, while supporting other Store
employees and Management
Greet all customers in a friendly, professional and timely manner
to ensure every customer feels welcomed and appreciated
Manage customer traffic to afford customers the opportunity to
browse the store without losing their service position
Direct customers to Spectrum Retail Store Associatesand Specialists
as availability and needs dictate
Promote all Charter products and services with each customer
interaction. Educate and engage customers through product
demonstrations as appropriate and respond to customer questions as
needed
Provide support to Store Associates with sales related
administrative duties, including assisting with inventory counts,
maintaining store appearance and work stations
Consistently demonstrate adherence to all Company and Store
policies and procedures, while maintaining the confidentiality of
customer and business data at all times
Actively engage in training programs and demonstrate associated
skills and competencies
Perform other duties as may be requested by management
REQUIRED QUALIFICATIONS
Ability to read, write and speak the English language to
communicate with other employees and customers in a clear,
straight-forward, and professional manner
Detail oriented and a good problem solver
Possess a self-motivated, competitive spirit and desire to provide
a good sales and customer service experience
Positive and professional demeanor
Flexibility to work in other locations as the needs of the business
dictate
Basic math skills
Knowledge and ability to use computer and software applications
Ability to multi-task in a fast-paced team environment
PREFERRED QUALIFICATIONS
Current knowledge of latest technology and devices
Education
High School Diploma or equivalent required
Related Work Experience
1+ yr.: Sales experience
3+ yrs.: Customer Service experience
WORKING CONDITIONS
Retail environment
Exposure to moderate noise level
Work scheduled shift hours and overtime as needed
Ability to handle a physically demanding job, often times lifting
up to 35 lbs.
Ability to stand for prolonged periods of time
Required to wear a uniform
For more information on Spectrum's benefits, please click .
Keywords: SPECTRUM, Los Angeles , Store Greeter (Part-Time), Other , West Hollywood, California
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