Mac Field Tech

Company: Mike's Tech Shop
Location: Los Angeles
Posted on: February 23, 2021

Job Description:

IT Field Support Technician
Mike's Tech Shop is a growing IT support company based in New York. Our LA business is expanding rapidly and we're looking to add another person to our team. We have 25 years of experience supporting companies and our team has vast knowledge and resources for you to learn from and grow with.
Position SummaryAs a field consultant you would travel to different clients daily performing troubleshooting and software repairs for corporate clients in the Greater Los Angeles area. However, during the pandemic, most but not all work will be remote.
The job has two primary requirements: good troubleshooting skills and good client management skills. You will be the primary point of contact for your clients and you must maintain a good working relationship including: managing client expectations, providing quality consulting, guidance and advice about their IT systems.
You will be working with a team of consultants and you will need to carefully document your work and your client environments. You will need to work well with colleagues and customers.
Must HaveValid driver's licenseReliable transportationQuiet space to work and take calls with clients
Technical RequirementsExcellent troubleshooting skillsFundamentals of networkingmacOS support experienceGoogle Workspace AdministrationAdobe Admin Console experienceJamf experienceMicrosoft Windows support experience

Keywords: Mike's Tech Shop, Los Angeles , Mac Field Tech, Other , Los Angeles, California