Rental Coordinator

Company: Quixote Studios LLC
Location: Los Angeles
Posted on: February 23, 2021

Job Description:

Quixote Studios is one of the nation's premier film and television studios and is looking to add a full-time Rental Coordinator to the Sun Valley location. This position will be responsible for assisting the Sales and Operations teams with administrative duties, as well as, building and maintaining internal and external client relationships. The Rental Coordinator will lead communications to other departments to ensure clients' expectations are surpassed. The ideal candidate is service minded, possess exceptional administrative skills and thrives in a fast-paced environment. Administrative Responsibilities:

• Research leads and upcoming productions utilizing different resources such as: trades, industry contacts, production leads, and industry websites
• Partner with Bookings team to formulate all RFP's and bids utilizing the internal database and prepare final presentations
• Prepare in-depth MS PowerPoint presentations for management/client meetings
• Obtain all pertinent information from the client regarding their rental needs and present the information to the bookings team to complete the rental process
• Set-up new accounts, obtain insurance certificates, scan and file all digital documents in the appropriate database, inform the internal team of birthdays/anniversaries, manage D-TV cards and units, manage contracts and related paperwork for all outgoing units, and print and distribute reports daily and as necessary, maintain confidential files, and manage internal roster and contact list
• All other duties as assigned Client Relations Responsibilities:
  • Manage the front lobby by greeting all internal and external clients upon arrival to the facility
  • Familiarize oneself with all internal employees, transportation coordinators, and the Quixote client base to ensure an exceptional facility experience
  • Learn and understand the business as it relates to the vehicles and motorhomes to assist in client education of Quixote's offerings
  • Answer all incoming phone calls and transfer to the appropriate department based upon the clients' needs/requests
  • Follow-up with internal departments to ensure client inquiries/issues were addressed and resolved
  • Prepare and distribute Quixote branded materials and informational packets to all visitors
  • Schedule and manage on-site client visits and vehicle tours by partnering with internal departments to ensure a safe and well-organized client tour
  • All other duties as assigned Requirements:
    • 2+ years of recent Administrative/Customer Service experience in an office setting
    • Proficiency with MS Word and MS Excel
    • Ability to type at least 45+ WPM
    • Must have strong attention to detail and organizational skills.
    • Ability to meet deadlines. Demonstrating accuracy in the execution of assigned tasks
    • Ability to anticipate needs and adapt to changes in a high-volume environment.
    • Must be reliable, professional and possess good judgment.
    • Must have strong interpersonal skills and effective, clear communication skills.
    • Must have a flexible schedule with the ability to work overtime as needed.
    • Ability to successfully pass a drug screen and criminal background check.
    • Must be authorized to work in the United States.
    • High School Diploma or GED required
    • A working knowledge of production equipment and entertainment industry preferred. About: Quixote Studios is the entertainment industry's premier studio & equipment rental company with locations across America. https://quixote.com/ Job Location: Position Type: Full Time Working Conditions: Activities include regularly working in outside weather conditions, exposure to extremes of temperature, visibility, wet and/or humid conditions and vibrations. Noise level in the work environment is usually loud. Dust, mechanical hazards, moving objects, operating vehicle, and shift work. Physical Requirements: Requirements are representative of those needed to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activities required of this job include, but are not limited to: bending, carrying, climbing, crouching, feeling, finger movement, grasping, hearing, kneeling, lifting, pulling, pushing, rapid work speed, speaking, reaching, repetitive motions, seeing, sitting, standing, stooping, talking, twisting, walking, and walking on irregular surfaces. Quixote Studios will consider for employment any qualified applicant with criminal histories in a manner consistent with the requirement of the Los Angeles Fair Chance Initiative for Hiring. Quixote Studios is an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law. Additionally, Quixote Studios will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Quixote Studios legal duty to furnish information. If you would like more information about your EEO rights as an applicant, please click here: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Keywords: Quixote Studios LLC, Los Angeles , Rental Coordinator, Other , Los Angeles, California