Guest Advisor LOD
Company: Petco Animal Supplies, Inc.
Location: Monrovia
Posted on: February 23, 2021
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Job Description:
Category: Stores
Location: 614 W Huntington Dr, Monrovia , CA--91016
Schedule: Full_time C ome work at a place where innovation and
teamwork come together to support the most exciting missions in the
world! What you'll do:
- Provide guests with exceptional customer service by being the
subject matter expert on all products, nutrition, services,
in-store promotions, local community events and other areas of
animal care and wellness.
- The Guest Advisor may be a 'key holder' and Leader on Duty (LOD)
on a limited basis as needed. Essential Job Functions:
The incumbent must be able to perform all of the following duties
and responsibilities with or without a reasonable accommodation. -
Act as a personal shopper/information center for customers as they
enter the store and be 100% focused on customer service.
- Provide quick and courteous service to all PETCO customers and
their pets by determining their needs and sharing product knowledge
to suggest the appropriate merchandise and services to satisfy
them.
- Be knowledgeable about pet-related events/resources and related
costs within the community including dog parks, dog or cat shows,
pet-friendly hotels, etc.
- Express passion about animal welfare and maintain integrity in
the work area.
- Be familiar with all new products and services in order to be
able to engage with customers regarding new product and services
features and benefits.
- Politely and professionally respond to inquiries regarding
products, services and pricing via the telephone.
- Bend, kneel, lift (up to 50 pounds, as necessary) and stand for
long periods of time. Supervisory Responsibility:
None. Work Environment:
The majority of job duties are conducted indoors, although
merchandise stocking and customer carry-outs will require that an
associate leave the store briefly. Because this position requires
bending, kneeling, lifting (up to 50 pounds, as necessary) and
standing for long periods of time. The large majority of this
associate's time will be spent in direct contact with our
customers. Petco Animal Supplies, Inc. is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, age,
protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, age, protected
veteran status, or any other protected classification. If you are a
returning visitor who has an existing account, please click here .
Current PETCO Partners Current Partners can explore internal
opportunities by logging in to PetNet.
Keywords: Petco Animal Supplies, Inc., Los Angeles , Guest Advisor LOD, Other , Monrovia, California
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