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Sr. Follow-up Collections Representative

Company: UCLA Health
Location: Los Angeles
Posted on: January 15, 2021

Job Description:

ResponsibilitiesAs the Senior Follow-Up Collection Representative, you will be responsible for: * Reviewing assigned inpatient and outpatient claims to ensure maximum collection dollars by providing appropriate follow-up and documenting actions taken * Managing a portfolio of assigned accounts that are typically high balance and/or aged accounts or of a more complex nature* Responding to correspondence, and heavy telephone contact to ensure timely follow-up and account resolution* Assist with training and serve as a resource for Follow Up Collection RepresentativeQualificationsWe are seeking a detail-oriented professional with: * Minimum of 3 years of Hospital Collections within a hospital setting, with strong emphasis on managed care contracts and appeals/underpayment collection activities * Must have strong analytical skills, proficient with spreadsheets* Knowledge of collection techniques and collection laws (i.e. AB1455, Knox-Keene Act, Health & Safety Codes, etc.)* Knowledge of medical terminology, CTP/HCPS codes and of health networks, IPA's, HMO's, PPO's and PCP's and contract affiliations* Strong verbal and written communication skills * Skill with Microsoft Office suite, including Excel and Word* Excellent organizational skills, proficiency in meeting deadlines, ability to work independently, with direction, and as part of a team and ability to prioritize workloadUCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Keywords: UCLA Health, Los Angeles , Sr. Follow-up Collections Representative, Other , Los Angeles, California

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