LosAngelesRecruiter Since 2001
the smart solution for Los Angeles jobs

Work From Home - Experienced Tax Associate

Company: Intuit
Location: Los Angeles
Posted on: November 23, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

* Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

* Prior tax preparation experience in a tax practice or retail setting required.

* PTIN required

* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

* Strong customer service skills with ability to empathize and instill confidence

* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

* Strong Research skills and the ability to quickly use online resources to find answers

* Critical thinking and problem solving

* Persistence and determination

* Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

* Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

* Compiling/preparing tax returns for TurboTax Customers

* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

* Communicate directly with the customer as needed

* Coordinate customer meetings and follow-up

* Communicate updates to credentialed tax experts on assigned customers

* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review

* High quality customer interactions and experiences

* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

* Proficient with technology and solid knowledge of computer operations and software.

* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

* Document customer interactions

* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Los Angeles , Work From Home - Experienced Tax Associate, Other , Los Angeles, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Gardner Trucking Hiring CDL A Company Drivers
Description: Hiring Home Daily Company Drivers We are looking for Class A drivers who want to be part of a safe, highly motivated and exciting team. Is Work amp Life Balance a problem If the answer is yes, we (more...)
Company: Gardner Trucking
Location: Yucaipa
Posted on: 12/5/2020

Shopper – Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: Yucaipa
Posted on: 12/5/2020

Local CDL A Company Drivers - Southern California, Home Daily!
Description: Hiring Home Daily Company Drivers We are looking for Class A drivers who want to be part of a safe, highly motivated and exciting team. Is Work amp Life Balance a problem If the answer is yes, we (more...)
Company: Gardner Trucking
Location: Yucaipa
Posted on: 12/5/2020


Food Store Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things - from groceries, to gadgets, to home
Company: Shipt
Location: Yucaipa
Posted on: 12/5/2020

Stylist
Description: Job Description: Supercuts - Stylist Are you a stylist with a fun personality, who likes to be financially rewarded for working efficiently, with attention to detail Do you have a passion for education (more...)
Company: Supercuts
Location: Yucaipa
Posted on: 12/5/2020

Local CDL A Drayage Truck Driver - No Touch Freight/Home Daily
Description: Hiring Home Daily Company Drivers We are looking for Class A drivers who want to be part of a safe, highly motivated and exciting team. Is Work amp Life Balance a problem If the answer is yes, we (more...)
Company: Gardner Trucking
Location: Yucaipa
Posted on: 12/5/2020

Local CDL A Truck Drivers
Description: Hiring Home Daily Company Drivers We are looking for Class A drivers who want to be part of a safe, highly motivated and exciting team. Is Work amp Life Balance a problem If the answer is yes, we (more...)
Company: Gardner Trucking
Location: Yucaipa
Posted on: 12/5/2020

Shopper - Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Yucaipa
Posted on: 12/5/2020

CDL Company Driver
Description: Hiring Home Daily Company Drivers We are looking for Class A drivers who want to be part of a safe, highly motivated and exciting team. Is Work amp Life Balance a problem If the answer is yes, we (more...)
Company: Gardner Trucking
Location: Yucaipa
Posted on: 12/5/2020

CDL A Company Driver - No Touch Freight!
Description: Hiring Home Daily Company Drivers We are looking for Class A drivers who want to be part of a safe, highly motivated and exciting team. Is Work amp Life Balance a problem If the answer is yes, we (more...)
Company: Gardner Trucking
Location: Yucaipa
Posted on: 12/5/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Los Angeles RSS job feeds