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Guest Experience Specialist - SpringHill Suites Los Angeles Burbank/Downtown - (20059104)

Company: Marriott International, Inc.
Location: Los Angeles
Posted on: October 18, 2020

Job Description:

Here's To Your Journey with Springhill Suites SpringHill Suites by Marriott offers guests an upper-moderate priced casual comfort hotel. Working at SpringHill Suites, you''ll provide our guests with a relaxed atmosphere and spacious suites to inspire their stay. Find Your World at SpringHill Suites by Marriott. The SpringHill Suites Los Angeles Burbank/Downtown, located at 549 S. San Fernando Boulevard, Burbank, California, 91502 is currently hiring a Guest Experience Specialist. Responsibilities include: Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time. To apply now, go to: https://jobs.marriott.com/marriott/jobs/20059104?%3Flang=en-us/ Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Additional Location - Los Angeles, California; Pasadena, California Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Keywords: Marriott International, Inc., Los Angeles , Guest Experience Specialist - SpringHill Suites Los Angeles Burbank/Downtown - (20059104), Other , Los Angeles, California

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