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Senior Backend Software Engineer

Company: Well Health Inc.
Location: Los Angeles
Posted on: September 17, 2020

Job Description:

WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat.

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients.

WELL is looking for a talented, experienced backend developer to join our fast-paced, growing engineering department. This developer will primarily be working with Node.js. As a Node.js Backend Engineer at WELL, you will work directly alongside a team of bright and motivated backend engineers, under the guidance of our Engineering Director.

You will be responsible for working with the rest of the team to maintain and grow features in the backend code base. This work will range from supporting Node.js web facing APIs, to writing SQL queries, to developing workflows in Golang.

In addition to being a strong developer, you will have a keen interest in how software and modern communication channels can improve the patient experience. You will also have the attention to detail and quality needed to meet high Service Level Agreements (SLAs) in a product that serves roughly 20 million patients nationwide. You will also be flexible and adaptable enough to thrive in a fluid startup environment.

RESPONSIBILITIES

Build new backend services using Typescript on Node.js, open source technology and tools including NestJS.

As an experienced engineer, you will help the team adhere to software best practices, level up others in your areas of expertise, and contribute to the architecture of our ongoing refactor project.

Collaborate with the product team in an agile environment to break down requirements, plan and estimate tasks.

Drive quality by writing effective unit, integration and functional tests for high availability systems and libraries.

Create high availability and high throughput systems using Redis, Postgres, Kinesis, S3, MongoDB, and AWS services.

Effectively collaborate with Product, QA, UX, Client Success, and other internal groups (both technical and non-technical).

REQUIREMENTS

Bachelor's Degree in Computer Science

3+ years designing and implementing backend services and distributed systems in a professional environment

Proficiency in SQL (PostgreSQL) database design

Experienced working with asynchronous requests in large scale applications

Commitment to testing best practices

BONUS

Collaboration/contributions with the open source community

Strong leadership skills

Experience with:

Go, Python

Docker

Terraform

AWS

Event sourced and microservice architecture

LOCATION

WELL is headquartered in Santa Barbara, CA and has a satellite office in Orange County, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. We are open to candidates that are looking for a permanently remote role depending on their level of experience. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California.

PERKS AND BENEFITS

Fantastic remote company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, cooking classes, book clubs, etc.) and daily fun brought to you by many creative Slack channels.

Workplace groups – company committees available for all to join (Diversity & Inclusion and Workplace Engagement).

Learning and development – frequent events and tools available to help our employees #PursueGrowth.

Career mobility – we promote from within and have opportunities for employees to transfer between teams.

Santa Barbara office perks: dog-friendly office, healthy (and unhealthy snacks), Kombucha on tap, light-filled space, Sonos workplace, ergonomic desk setup, and the occasional taco truck.

Unlimited vacation/PTO and a flexible work schedule

Generous equity package

Full health benefits – medical/dental/vision

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

WELL is dedicated to creating an inclusive and diverse workplace, where everyone feels safe to be themselves and express their thoughts and opinions. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Were you referred to this job? If yes, by whom?

Where are you currently located?  *

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Why WELL?  *

U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at WELL Health Inc. are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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Voluntary Self-Identification of Disability Why are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

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Keywords: Well Health Inc., Los Angeles , Senior Backend Software Engineer, Other , Los Angeles, California

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