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Technical Operations Specialist

Company: Cogo Systems
Location: Los Angeles
Posted on: June 14, 2018

Job Description:

Job DescriptionOperation Support Technician – Port of Los Angeles AreaSeeking ambitious, energetic, motivated, organized and creative individual for an Operation Support Technician role in the Port of Los Angeles area. This person will be responsible for supporting Terminal Operations groups utilization of automation technology, which includes RFID, OCR and GPS solutions. Training will be provided on the terminal's specific operating environment. There will be both day and night shift positions available.Key ResponsibilitiesPerform thorough system checks prior to each shiftAssist in supporting and troubleshooting the Terminal Operating SystemMonitor container handling equipment outfitted with RFID and GPS solutionsMonitor and support the Crane OCR SystemSupport container handling equipment on-board displays and mobile data terminalsResearch "automation" based issues and escalate to appropriate vendorsPerform application QA, bug isolation and assist in enhancement designsMeet customer service levels and follow escalation procedures during system failuresProvide outstanding customer service and support to clientsPreferred QualificationsBachelor's Degree from an accredited four-year college or university with a degree in Computer Science, Information Technology or a closely related fieldAt least 3 years of progressively responsible experience in an information technology environmentMust have strong analytical skills, including the ability to extract, compile and analyze dataExcellent verbal and written communications skillsProblem solving skills evidenced by demonstrated results in past positionsAbility to learn quickly, efficiently and have a curiosity towards how things workAbility to work safely and independently when necessaryStand out work ethicPunctualCompany DescriptionCogo Systems was established in 2003. We are based in sunny Long Beach, California. Our team, on average, has over 10 years of direct industry experience and expertise.Cogo Systems, Inc. is proud to provide IT services for small and large businesses across the United States. From day-to-day operating issues to wholesale guidance on best practices in the information technology world, Cogo Systems encourages processes to increase profits and reduce redundancies.While we specialize in Marine Terminal Solutions, our experience and expertise in all aspects of service help us to work with a wide variety of clients and tailor solutions unique to each business. The knowledge and professionalism that the Cogo Systems team possesses allows us to know the ins and outs of IT like no one else, and can make the difference between a successful venture and a failed one.We are grateful to be growing, thriving and are looking for good people to join our team!

Keywords: Cogo Systems, Los Angeles, Technical Operations Specialist, IT / Software / Systems, Los Angeles, California

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