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Systems Analyst - Distribution Technology Operations Support (Onsite, Los Angeles)

Company: Disability Solutions
Location: Los Angeles
Posted on: May 13, 2024

Job Description:

Description & Requirementswho we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.about this teamThe Distribution and Fulfillment Technology team is a highly-motivated and knowledgeable squad that is responsible for day to day support functions to continuous improvement initiatives across 3PL, & Distribution systems. This individual will be responsible for areas that focus on the Warehouse Management System that drives all user activities and hardware automation within Lululemon's warehouses. The individual will be part of a team responsible for supporting the second largest labor force in the company! This position plays a key role in the stabilization of the warehouses with a strong focus and commitment to improve operational efficiency and eliminate defects. a day in the life

  • Extensive collaboration across multiple teams to drive rapid resolution of critical warehouse issues.
  • Participates in daily standup meeting where team triages incidents based on ITIL best practices
  • Conduct impact analysis and assignment following our pre-defined major incident response protocols
  • Coordinate RCA efforts leveraging an agile, cross-functional swarm team team approach with warehouse operations, other technology teams and vendors
  • Performs iterative analysis to reproduce the bug, log it in Jira, and identify both a temporary workaround and more permanent bug fix following our defined SDLC processes
  • Collaborate through status calls, ensuring all stakeholders are updated per our communication plan.
  • Drive consensus but also listen to feedback from peers to improve both the technical solution and our response processes
  • Take an agile approach to develop, test and implement the solution iteratively in alignment with the dev teams and vendors
  • Participate in retrospective touching all groups involved, gathering lessons learned and improvement ideas qualifications
    • Preferred Master's degree in Computer Science, Computer Engineering, or very closely related field from an accredited U.S. university or foreign equivalent
    • Or a combination of education with 5 years of experience with WMS, WES, WCS, and MHE across development and support roles.
    • Proven experience in professional software development roles
    • Strong object-oriented programming skills in Java and familiarity with Angular and JSON
    • Knowledge of service-oriented architecture (SOA) and RESTful APIs
    • Expertise in data structures, algorithms, and software design patterns (e.g. declarative etc.)
    • Experience with Agile methodologies and distributed version control
    • Working knowledge Jira or similar issue/project tracking tools
    • Excellent problem-solving, critical thinking, and debugging abilities
    • Outstanding communication skills written and orally.preferred skills
      • Experience with AWS EC2 and cloud platforms (AWS, Azure, etc)
      • Knowledge of microservices, containerization, and DevOps practices
      • Familiarity with machine learning, AI, cybersecurity, or other emerging technologies
      • Domain expertise aligned with our core business areasmust haves
        • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
        • Possess an entrepreneurial spirit and continuously innovate to achieve great results.
        • Communicate with honesty and kindness and create the space for others to do the same.
        • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
        • Foster connection by putting people first and building trusting relationships.
        • Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.Compensation and Benefits Packagelululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $117,500-$154,200 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
          • Extended health and dental benefits, and mental health plans
          • Paid time off
          • Savings and retirement plan matching
          • Generous employee discount
          • Fitness & yoga classes
          • Parenthood top-up
          • Extensive catalog of development course offerings
          • People networks, mentorship programs, and leadership series (to name a few)Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.Additional NotesImmigration support is potentially available for this role.Workplace arrangementThis role is classified as In-Person under our SSC Workplace Policy: In-PersonIn-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements. #LI-Onsite

Keywords: Disability Solutions, Los Angeles , Systems Analyst - Distribution Technology Operations Support (Onsite, Los Angeles), IT / Software / Systems , Los Angeles, California

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