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IT Supervisor - Pays up to $85k

Location: Sun Valley
Posted on: May 13, 2024

Job Description:

Excellent position for an IT professional looking for the next step in their career.



The primary function of this position is to supervise and coordinate activities of staff with regard to daily IT departmental operations.



Job Accountabilities:


Early fault detection and response


Advanced 1st tier server, application, network, and PC troubleshooting and repair, and escalation


Bridging the skills gap between server/network administration and the Help Desk


Install and maintain software on computer systems, such as Microsoft operating systems, Microsoft Office applications, and other job productivity applications.


Provide Tier-2 Troubleshooting of system and application issues on the PCs, and participate in escalation of requests when necessary.



Qualifications:


?Minimum of 2-3 years supervisory experience preferred


?3-5 years experience in a customer service role preferred


?Experience with Servers 2003/2008 and PCs, Win XP/2003/7, MS Office, Exchange, Networking, ERP, and Sales technical support experience.


?Knowledge of Dell Open Manage Service Management software


?3-5 years experience in a hands-on role performing last line of support for help desk PC related issues including, but not limited to, application troubleshooting, system installation, configuration, maintenance upgrade, and replacement


?Ability to handle multiple tasks in a fast paced, demanding environment


?Be able to work well with other people in a team-oriented environment


?Maintain a professional appearance and positive attitude consistent with the company's mission statement



Please email your resume today! We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Los Angeles , IT Supervisor - Pays up to $85k, IT / Software / Systems , Sun Valley, California

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