Field Service Technician - Printers, POS

Company: eXcell
Location: Stanton
Posted on: April 10, 2021

Job Description:

At eXcell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. * * * Contract to Hire Opportunity * * * We have an immediate opening for a Dispatch Field / Printer Technician to provide break-fix service in the Garden Grove, CA area. Candidates must live in or near zip code 92841. Must be willing to work any shift, Mon-Fri or any other combination of days and hours.

• This is a driving position which requires a DMV background check to be completed
• Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policyOverview:
  • Technician will travel to each client's location to provide service
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and POS
  • Works under general supervisionRequired Qualifications:
    • Must have Field Service experience
    • 2+ years of break-fix experience supporting desktops and laptops
    • Printer break-fix repair experience (more than consumables and setup)
    • Reimage and update OS experience required
    • Strong customer service experience required
    • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
    • Interpersonal skills needed to interact with a wide range of users and environmentsBasic Needs / Haves:
      • Reliable transportation and a valid driver's license required (driving position - reimbursed accordingly)
      • Ability to work from a bent, crouched, or kneeled position
      • Ability to work on a ladder or lift
      • Ability to lift up to 50 lbs.
      • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines) - required to load company apps to personal phone
      • Laptop and basic hand tools required Preferred:
        • CompTIA A+ certification
        • OEM Printer Warranty certifications
        • OEM Laptop / Desktop Warranty certifications
        • Server experience a plus We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** eXcell --- Supports Equal Employment Opportunity** eXcell ---, a division of CompuCom-- Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Keywords: eXcell, Los Angeles , Field Service Technician - Printers, POS, IT / Software / Systems , Stanton, California