Associate Trainer - Work From Home
Company: UnitedHealth Group
Location: Los Angeles
Posted on: June 25, 2022
Job Description:
If you are located within East Bay area in California and
Colorado, you will have the flexibility to telecommute* (work from
home) as you take on some tough challenges. Healthcare isn't just
changing. It's growing more complex every day. ICD - 10 Coding
replaces ICD - 9. Affordable Care adds new challenges and financial
constraints. Where does it all lead? Hospitals and Healthcare
organizations continue to adapt, and we are vital part of their
evolution. And that's what fueled these exciting new
opportunities.Who are we? Optum360. We're a dynamic new partnership
formed by Dignity Health and Optum to combine our unique expertise.
As part of the growing family of UnitedHealth Group, we'll leverage
our compassion, our talent, our resources and experience to bring
financial clarity and a full suite of Revenue Management services
to Healthcare Providers, nationwide. If you're looking for a better
place to use your passion, your ideas and your desire to drive
change, this is the place to be. It's an opportunity to do your
life's best work.SMThis position is for a Trainer supporting the
Optum Shared Services - Transactions organization, including the
Claims Operations, Payment Integrity, and Advanced Analytics Labs
business units. Chief responsibilities of this position will be to
deliver the training curriculum needed to support the business
units serviced. The person will deliver process, procedure, and
systems training for multiple claim platforms and ancillary systems
associated with Optum or its clients through the UHG cultural /
values lens. May also deliver soft skills training.The candidate
may work closely with the Operational Teams to identify training
opportunities and implement strategies to conduct that training and
make the staff more efficient. Additionally, they may network
across other areas of Optum Shared Services - Transactions Training
to broaden their knowledge base and expand the training offering.
This position is full-time (40 hours/week) Monday to Friday.
Employees are required to have flexibility to work any of our
8-hour shift schedules during our normal business hours of 8:00am -
5:00pm. It may be necessary, given the business need, to work
occasional overtime or weekends. *All Telecommuters will be
required to adhere to UnitedHealth Group's Telecommuter
Policy.Primary Responsibilities:
- Training Delivery - 60-70%
- Conduct training for newly hired operational team members on
core systems, processes, and applications
- Provide training on culture and values aligned with Our United
Culture
- Deliver training using multiple mediums - classroom, webinar,
blended learning approaches
- Deliver continuing education, up skill, and performance
improvement training as necessary
- Provide feedback on trainee performance in the classroom to
Operational Leaders
- Training Preparation, Development, and Follow Up - 20-30%
- Participate in the instructional design and development process
as necessary for large scale curriculum design projects
- May enroll and grant credit in Learning Management System for
courses administered
- Maintain expertise as needed in functional areas supported
needed
- Plan, prepare and practice new material before class
- Other Duties As Assigned - 5-10%You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- Associate's degree (or higher) OR equivalent work experience in
business management, training or other field of study that supports
job role
- Experience delivering training in a healthcare business
operations, corporate, or sales environment
- Experience delivering presentations to multiple levels of
employee and leadership
- Effectively manages learning across multiple platforms /
processes
- Travel up to 25%
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation.
Telecommuting Requirements:
- Reside within East Bay area of California or Colorado
- Required to have a dedicated work area established that is
separated from other living areas and provides information
privacy
- Ability to keep all company sensitive documents secure (if
applicable)
- Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet servicePreferred Qualifications:
- WebEx Training Platform expertiseSoft Skills:
- Agility in training delivery to diverse audiences
- Ability to collaborate with multiple areas in the company
- Excellent verbal and written skills
- Strong interpersonal skillsUnitedHealth Group requires all new
hires and employees to report their COVID-19 vaccination
status.Military & Veterans find your next mission: We know your
background and experience is different and we like that.
UnitedHealth Group values the skills, experience and dedication
that serving in the military demands. In fact, many of the values
defined in the service mirror what the UnitedHealth Group culture
holds true: Integrity, Compassion, Relationships, Innovation and
Performance. Whether you are looking to transition from active duty
to a civilian career, or are an experienced veteran or spouse, we
want to help guide your career journey. Learn more at
https://uhg.hr/transitioning-militaryLearn how Teresa, a Senior
Quality Analyst, works with military veterans and ensures they
receive the best benefits and experience possible.
https://uhg.hr/vetCareers with Optum360. At Optum360, we're on the
forefront of health care innovation. With health care costs and
compliance pressures increasing every day, our employees are
committed to making the financial side more efficient, transferable
and sustainable for everyone. We're part of the Optum and
UnitedHealth Group family of companies, making us part of a global
effort to improve lives through better health care. In other words,
it's a great time to be part of the Optum360 team. Take a closer
look now and discover why a career here could be the start to doing
your life's best work.SMDiversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative
Action employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.UnitedHealth Group is a drug - free
workplace. Candidates are required to pass a drug test before
beginning employment.Keywords: #RPO, #Yellow
Keywords: UnitedHealth Group, Los Angeles , Associate Trainer - Work From Home, Human Resources , Los Angeles, California
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