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FT Asst Selling - Metro Pointe

Company: PacSun
Location: Costa Mesa
Posted on: July 15, 2019

Job Description:

Location US-CA-Costa Mesa Posted Date 3 days ago(7/5/2019 9:20 PM) Job ID 2019-11252 Category Store Management Type Regular Full-Time Overview The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. Responsibilities PacSun Fit - Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends - Inspires and motivates others by consistently exhibiting core value behaviors - Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends Customer Experience - Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience - Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and escalates issues as appropriate - Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience - Shares feedback from customers with the leadership team to improve the overall customer experience - Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) Priority Setting / Decision Making - Prioritizes and delegates tasks to meet all operational needs - Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience - Supports and executes visual directives and maintains visual standards set by the company - Drives efficiency in all operational store processes - Maintains merchandise flow, filling and presentation standards throughout the store and stockroom - Maintains a clean and well organized stockroom and store, promoting a safe work ing and shopping environment to maximize the customer experience - Ensures all store associates follow all policies, procedures and all Safety Program practices Results Driven - Holds self and others responsible for the accomplishment of all operational tasks - Coaches and provides feedback on Sales Associate's performance - Supports associate engagement by recognizing and rewarding outstanding performance - Provides direction to associates to ensure understanding of company directives and standards Results Driven - Holds self and others responsible for the accomplishment of all operational tasks - Coaches and provides feedback on Sales Associate's performance - Supports associate engagement by recognizing and rewarding outstanding performance - Provides direction to associates to ensure understanding of company directives and standards Operational Responsibilities - LOP: Leads floor for management team to cover breaks during non-peak periods - Supervisory level register access - Opening / Closing Shift: May be required to open or close store during specific periods based on business needs Additional Responsibilities - Ability and willingness to take on additional tasks - Adheres to Federal, state and local labor laws - Secures and maintains assigned company property - Ability to safely lift up to 50 pounds - Flexibility with schedule (able to work weekends , early mornings, nights, peak holiday periods) - Ability to utilize power tools and navigate a ladder as needed Qualifications Education/Skills/Experience - Passion for product, brands, Fashion and trends - High school diploma or equivalent required - Effective written, verbal and presentation skills - Strong communication and time management skills - Basic math and computer proficiency - Previous retail or stock experience required - Experience supervising teams preferred - Must be 18 years of age Physical Demands - Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally - Ability to operate a cash register and fold and display merchandise - Ability to work in store sales floor for extended periods - 95% or more of assigned shift Ability to communicate through oral interactions Options

Keywords: PacSun, Los Angeles , FT Asst Selling - Metro Pointe, Hospitality & Tourism , Costa Mesa, California

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