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Customer Service Specialist

Company: California Bank & Trust
Location: Los Angeles
Posted on: January 15, 2019

Job Description:

Customer Service Specialist - LA Metro Commercial Banking ( Job Number: 042566 )hours per week :40DescriptionCustomer Service Specialist - LA Metro Commercial Banking # 042566Employer, a division of ZB, N.A., is a leader amongst banks in California with over $10 billion in assets and nearly 100 branch offices in the state, and prides itself in creating California's best banking relationships. To do this, we must continue to build a team of intelligent contributors who can add value to our clients' businesses and build deep roots in the communities we serve.We are currently seeking a qualified Customer Service Specialist - LA Metro Commercial Banking to support our LA Metro Commercial Banking department. If you are ready to move your career forward and meet the qualifications below, you might be the person we're looking for!Responsibilities:Provides friendly and efficient customer service to assigned bank customers.MUST set-up and maintenance of customer accountsReceives, researches and resolves customer issues.Serves a liaison between assigned department and other areas of the bank to ensure customer issues are resolved.Performs other tasks or special projects as assigned.QualificationsMUST HAVE a High School degree or equivalent.MUST HAVE at least 6 years of customer service experience including 2 years specific experience in the assigned areaBroad application of customer service techniques and practices.Strong knowledge of operational procedures for the assigned department.Proficient knowledge of Word and Excel and the internal software of the assigned department.BenefitsHealth / Dental / Vision benefits plan401 k plan with generous matching contributionCompetitive pay commensurate with experiencePromotional Opportunities & career growthStable Employer and a division of ZB, NA. Zions is included in the S&P 500 and NASDAQ Financial 100 indices.#LI-BJ0Work LocationsCalifornia-Los Angeles-LA - Hope StreetCommercial LendingOct 12, 2018

Keywords: California Bank & Trust, Los Angeles , Customer Service Specialist, Hospitality & Tourism , Los Angeles, California

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