Shift Manager
Company: Ono Hawaiian BBQ, Inc
Location: Mission Hills
Posted on: May 29, 2023
Job Description:
Shift Manager
Compensation $20.00-$21.00 HR
Job Title:
Shift Manager
Department:
Operations Department
Job Type:
Full-Time, Hourly
FLSA Status:
Non-Exempt
Reports to:
General Manager and District Manager
Essential Functions and Job Responsibilities include, but are not
limited to the following:
- Understand all restaurant operation policies and procedures,
and Front Crew and Kitchen Crew responsibilities and
procedures.
- Perform Front of the House (FOH) and Back of the House (BOH)
responsibilities.
- Understand and practice safety procedures and comply with
health and food safety code.
- Interview, hire, train, manage and supervise employees.
- Understand and comply with federal, state, and local laws
regarding employment, hiring, firing, discipline, scheduling and
oversight.
- Schedule and coordinate meal and rest periods to comply with
all legal requirements.
- Handle and resolve employee and customer complaints and
issues.
- Maintain the cleanliness of the store by performing daily and
weekly cleaning and sanitizing tasks.
- Manage day-to-day activities to ensure all aspects of
restaurant operations run smoothly and effectively.
- Execute marketing programs and implement new product
items.
- Evaluate and monitor customer service satisfaction, food
quality and control, food preparation and inventory, sales
performance, labor cost, food cost, and other expenses.
- Interact frequently with GM and DM regarding management,
operation, safety and any other issues or concerns.
- Understand and enforce all company policies and
procedures.
- Maintain regular and punctual attendance.
- Perform other duties as assigned. Job Requirements and
Qualification
(Education, License/Certification, Experience, Knowledge, Ability
and Skill)
- Minimum 2 years of experience working in restaurant.
- Food Manager/ServSafe Certification required by state or local
health department.
- General knowledge in business management.
- Ability to prioritize and multitask in a fast paced
environment.
- Strong leadership and time management skills.
- Excellent written and verbal communication skills, and customer
service skills.
- Proficient using MS Word, Excel, Email and basic computer
skills.
- Must be able to work flexible schedule, including weekends and
holidays.
- Reliable transportation required. Working Conditions
- Kitchen area is hot and noise level is usually high.
- Walk-in refrigerated area is extremely cold.
- Working around kitchen equipment and tools. Physical
Demands
- Standing, walking, talking, hearing for long periods of
time.
- Lifting, carrying, pushing, pulling item up to 50 lbs.
- Frequent hand washing and the use of cleaning solution.
- Repetitive movement of arms, fingers, hands, and wrists.
- Reaching high storage shelving with a stepladder.
- Squatting, kneeling, bending to reach for objects in the lower
cabinet or shelving.
Disclaimer: This job description is not an exhaustive list of all
duties, responsibilities, skills, requirements, qualifications,
working conditions or physical demands associated with the job. The
company reserves the right to revise the job description at any
time. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Shift Manager
Compensation $20.00-$21.00 HR
Keywords: Ono Hawaiian BBQ, Inc, Los Angeles , Shift Manager, Hospitality & Tourism , Mission Hills, California
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