Food Service - Assistant Manager
Company: Lazy Acres Natural Market
Location: Hermosa Beach
Posted on: August 7, 2022
Who Is Lazy Acres Natural Market?
At Lazy Acres Natural Market, we believe in a natural approach to
optimal health and wellness. From organic and seasonal produce and
products steeped in tradition, to functional supplements and body
care, we are here to support you in mind, body and soul.
Our friendly, informative, and passionate team members remain
committed to providing exceptional service and wellness tips with
our community; and accommodating the needs of our guests. We
continue to live by the closely held belief that our collective
actions can and will contribute to a healthier planet.
We re committed to creating an environment that will attract the
most passionate and enthusiastic people in our field. We re always
on the lookout for people inspired by health, wellness, and eating
clean and strive for excellent customer service. Our Leadership is
dedicated to fostering a diverse and inclusive work environment,
offering opportunities for professional growth, education, and
Ingredients You'll Bring to the Table
You love food and have the ability to create an experience that is
beyond the everyday. You have a positive attitude and work well in
a team environment. You can connect with people and reach a level
of hospitality that exceeds guests' expectation. You are warm,
outgoing, authentically amazing and want to be inspired, challenged
and proud of where you work, You embody a spirit of
entrepreneurship and mutual respect. You approach every situation
with a YES! attitude and seek to find a solution to all
opportunities that arise.
What Will Be On Your Plate?
Job Title: Assistant Food Service Manager
Department: Food Service
Reports to: Food Service Manager
FLSA Status: Nonexempt
This is a management position. The Assistant Food Service Manager
must have the necessary confidence, commitment, and motivation to
move their staff & themselves towards success. Key personality
traits and skills to accomplish this are: strong communication
skills, good listening skills, strong leadership skills; must be
self-motivated, observant, perceptive, decisive, flexible, patient,
supportive, and must possess a strong sense of urgency in all
duties performed. Due to Bristol Farms goals and structure, the
Assistant Food Service Manager should also be open to growth and
Essential Duties and Responsibilities
The Assistant Food Service Manager will assist the Food Service
Manager in all aspect of the operation of the Food Service
Department. This includes, but is not limited to, operations,
planning, directing, managing, and achieving targeted profits. In
addition, the Assistant Food Service Manager is responsible for
staff development. Developing and instilling positive morale is the
key to success of the Caf--. He or she also performs the following
duties (other duties may be assigned):
--- Leads by example; models correct behavior and adherence to
company policies and procedures.
--- Assists in controlling all issues pertaining to profit of Food
Service including food cost, labor, and supplies.
--- Supervises and exhibits working knowledge of all areas
pertaining to Food Service including, operating the cash register,
wait service, bussing tables, cooking online, sandwich cook, prep
cook, expediter, and dishwashing. Is responsible working above
areas as needed to run the Food Service daily.
--- Must be familiar with menu and is able to answer customer
questions concerning menu ingredients and how each item is
prepared. Also ensures staff is able to answer all question
concerning the menu.
--- Takes food orders, delivers food, makes, and delivers drinks,
coffee, espresso, checks groceries, cross trains on deli counter
and cover all service positions when needed.
--- Follows & enforces liquor laws implicitly, in every regard
including, but not limited to the verification and authenticity of
valid, acceptable identification. Is responsible for ensuring that
all alcohol served is to persons aged 21 and over.
--- As mandated by California state law; Servers of alcoholic
beverages must be18 years old or older.
--- Audits cash drawers on a regular basis and reports results to
--- When assisting with schedule writing considers busy times and
places talent accordingly.
--- Works closely with Chefs, Cooks, Servers, and Food Service
cashier to establish teamwork between the kitchen staff and
Servers/Cashiers to ensure customers are being served in a timely
--- (From the time the customer places the order to the time they
get their food should be no more than 12 minutes.)
--- Assists Food Service Manager when placing orders with
Vendors/Central Kitchen to ensure that all food ordered is utilized
--- Assist Food Service Manager in ordering for Food Service ,
perishable and non-perishables including Central Kitchen, checks
invoices to make sure we are receiving correct items and being
--- Assists Food Service Manager with monthly inventory.
--- Handles customer complaints, examines returned merchandise, and
resolves problems to restore and promote good public relations.
--- Maintains a clean and sanitary work area at all times.
--- Knows all cleaning chemicals authorized in the Food Service
area and understands proper usage.
--- Trains staff how to properly handle all cleaning chemicals in
--- Follows and trains all Food Service employees on safe food
handling procedures as mandated by health authorities.
--- Follows the FIFOrotation system (First-in, First-out). Covers,
labels, and dates all leftover foods. Utilizes leftover foods
before opening new product.
--- Inspects food and food preparation; including measuring
temperatures throughout the preparation process, to maintain
quality and sanitation in accordance with the FDA and local health
departmental codes and Bristol Farms stringent standards.
--- Follows safety work standards and reports any safety hazards to
--- Reports on and investigates all accidents which occur in the
Food Service Department.
--- Assures that all reports and investigations comply with the
Cal-Osha SB198 rules and regulations.
--- Assists with safety training in Food Service and reports unsafe
conditions to Store Director.
--- Reports all broken or hazardous equipment to Store
--- Sets up side work programs for all areas in the Food Service ,
opening and closing list.
--- Ensures all opening and closing procedures have been done.
--- Supports, implements, and follows through on new programs
Executive Chef develops.
--- Ensures all work areas are stocked and ready for business,
staff should not leave work area during busy periods of the
--- Availability requirements include; but are not limited to days,
evenings, weekends, holidays & occasional overnight.
--- Follows & enforces polices, and procedures set forth in the
employee handbook at all times.
--- At all times, meets and exceeds Bristol Farms standards in
extraordinary food, customer service, quality, and cleanliness.
Is responsible for assisting the Food Service Manager in the
overall direction, coordination and evaluation of the Food Service
Department. Carries out supervisory responsibilities including but
not limited to training employees; planning, assigning, and
directing work; appraising performance; rewarding and disciplining
staff members; addressing complaints and resolving problems.
Customer Service Skills
Assistant Food Service Managers are expected to provide customer
service that is extra ordinary and exceeds the expectations of our
customers. They are required to follow established policies and
guidelines that go beyond simply smiling and greeting customers.
Going above and beyond encompasses attitudes, respect, and
flexibility. Assistant Food Service Managers are expected to have a
positive "can-do" attitude; to treat others with respect; and
easily adjust to changes in the workplace.
Education and/or Experience
Must have experience and background as a Food Service Shift
Supervisor in other food service industries, which includes but not
limited to restaurants, hotels, country clubs, or gourmet markets.
One year certificate from college or technical school and/or
minimum one year work related experience; or equivalent combination
of education and experience.
Ability to read, and interpret documents in English, such as
procedure manuals, safety rules, recipes, operating and maintenance
instructions. Ability to write simple correspondence. Ability to
effectively present information in one-on-one and small group
situations to customers, clients, and other employees of the
organization. Ability to speak, read, & understand Spanish is a
Knowledge of English
This is a customer service driven position. The candidate must have
the ability to speak, read and understand English.
Ability to add, subtract, multiply and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Ability to calculate figures and amounts such as percentages and
Ability to apply common sense and understanding to carry out
instructions furnished in written, oral, or diagram form. Ability
to resolve conflicts in such a manner to create a win-win
situation. Ability to analyze a variety of situations, think
through to a solution and implement the solution.
While performing the duties of this job, the employee is regularly
required to stand for long periods of times; walk; use hands to
finger; handle or feel object, tools, or controls; talk or hear;
and taste or smell..... click apply for full job details
Keywords: Lazy Acres Natural Market, Los Angeles , Food Service - Assistant Manager, Hospitality & Tourism , Hermosa Beach, California
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