Director Ambulatory Clinical Practice
Company: Kaiser
Location: Montebello
Posted on: June 29, 2025
|
|
|
Job Description:
Job Summary: The Director Ambulatory Practice supports the
Medical Group Administrative Team as the recognized leader in
understanding and interpreting standards for ambulatory clinical
practice, as well as applying, evaluating and improving those
standards to ensure ambulatory clinical practices meet all
regulatory requirements and organizational policies and procedures,
concurrently supporting the quality, service and financial goals
and objectives of Kaiser Permanente. For the Medical Office
Buildings and other ambulatory hospital-based settings associated
with the Medical Center, the Director Ambulatory Practice is
accountable for designing , implementing, evaluating and improving
systems, methods and strategies to maintain and improve the
compliance of ambulatory care service delivery, clinical quality,
clinical processes/systems, performance, patient satisfaction /
safety, practice standards and the effectiveness of patient care
with regulatory and organizational / institutional requirements and
/ or standards. The Directors responsibility may include for
providing operations management for multiple ambulatory
care/outpatient departments and managing non-physician clinical,
technical and support staff as assigned by the Chief Administrative
Officer and Medical Director. Essential Responsibilities:
Contributes to the overall development of programs and services in
order to provide for the needs of members, managers, physicians and
staff Acts as consultant to the Medical Group Administrative Team
regarding high quality, cost-effective ambulatory practice issues
and efficient management of staff in accordance with goals and
objectives - clinical, regulatory, scope of practice, workplace
processes, and clinical competencies for ambulatory disciplines.
Directs the coordination/integration of outpatient services between
departments and across the continuum of care and directs the
continuous improvement of all clinical practices, services and
operations by design and implementation of systems, processes and
methods to evaluate and improve patient care. Acts as consultant to
the Medical Group Administrative Team regarding high quality,
cost-effective ambulatory practice issues and efficient management
of staff in accordance with goals and objectives - clinical,
regulatory, scope of practice, workplace processes, and clinical
competencies for ambulatory disciplines. Participates as part of
management team in formulating, implementing and evaluating
business plans/strategies for ambulatory care services and
responsible for achieving both short and long term strategic,
business and financial goals/objectives. Maintains and applies
knowledge of scope of practice, best practices, standardized
procedures, workflow processes and state and federal and regulatory
agencies pertaining to ambulatory care. Develops effective and
accurate communication strategies related to ambulatory care issues
for: Chief Administrative Officer, Assistant Medical Group
Administrators, Department Administrators, Nurse Executive,
Compliance Officer, Risk Manager, Accreditation, Regulations and
Licensing Department, Education Department for members, staff and
physicians, Performance Improvement Department, Human Resources,
Medical Staff Office, Ombudsman, Leadership Team (MCOT/MCAT),
Finance, Medical Group physicians/Chiefs of Service, Ancillary
Staff, Allied Health Professionals, Public Affairs Department,
Organizational Effectiveness, Inpatient Departments, Continuing
Care Departments, and Ancillary Departments - laboratory and
radiology. Serves as a highly visible expert consultant and advisor
to senior SCPMG and KFH/HP leadership, Chief Nursing Officer,
Licensed Allied Health Professionals, Advance Practice Providers,
physicians and staff to assure appropriate scope of practice,
competent clinical care, and professional staff performance. Serves
an expert authority / resource for ambulatory care nursing. Builds
effective relationships and collaborates with physicians in
establishing, implementing, maintaining and evaluating/improving
patient care and quality service standards to meet members and
internal clients expectations. Participates in community relations
activities to enhance the image and reputation of the organization
May represent the organization in activities involving leaders in
business, government, labor, the community at large, health plan
members and health care providers in the MSA. Leads implementation
of Regional or local special initiatives such as but not limited to
: HealthConnect deployment, processes and scope of practice issues,
Care Management Models, NP role in primary care, UPIN projects,
SOSA, CRNA site survey, MA medication dose verification audit,
Medi- Cal/Medicare audits. Provides leadership regarding compliance
with the establishment of targets, implementation of special
initiatives and compliance monitoring. Participates on assigned
committees at Regional and Medical Center levels. Regional:
Ambulatory Clinical Practice Committee Medical Center: Ambulatory
Clinical Practice Committee, HealthConnect Steering Committee,
Ambulatory Policy and Procedure Committee, Infection Control,
Safety, Outpatient Medical Records Committee, Leadership Team,
Interdisciplinary Practice Committee, Labor Management Partnership
Steering Committee, Advance Practice Committee. Demonstrate
professional demeanor to physicians, staff and administrative team.
Has ability to collaborate and lead through influence to implement
initiatives. Act as a resource for the development and review of
ambulatory clinical department policies and procedures. Identifies
clinical practice educational needs for staff, managers and self,
and is active in professional organizations as appropriate.
Clinical Operations Management Role: For assigned departments /
staff, responsible for the day to day operations by directing the
nursing and patient care staff to develop, implement, monitor and
evaluate/improve nursing standards of practice, service priorities
and performance/outcome measures, as well as with strategic,
business and organizational goals/objectives. Evaluates and
continuously improves clinical/department processes / systems and
performance by providing direction to non-physician staff in order
to achieve effective and efficient operations, operational and
clinical goals/objectives, as well as planning, promoting and
implementing best practice models. In collaboration with the CAO
and the Medical Director, directly and/or through subordinates
plans, organize, directs and controls the operations of assigned
departments within the Medical Group. Directly and with subordinate
managers, establishes and maintains operational, clinical and
performance standards. Develops and manages budgets and resource
allocation. Monitors financial performances and identifies and
implements strategies to reduce costs and improve quality of care
and service. Manages human resources functions for assigned non-
physician staff. Implements and maintains clinical and patient care
practice standards, budgets, and staff development. Basic
Qualifications: Experience Minimum five (5) years of experience in
management of ambulatory care or other related clinical area.
Education Bachelors Degree in Nursing License, Certification,
Registration Registered Nurse License (California) Additional
Requirements: Demonstrated ability to utilize interpersonal skills,
communication, leadership, planning, presentation, analytical and
problem solving skills. Demonstrated ability to work effectively
and collaboratively in a Labor-Management Partnership environment.
Ability to demonstrate knowledge of applicable federal, state laws
and regulations related to health care (California Board of
Registered Nursing, California Board of Licensed Vocational
Nursing, California Department of Consumer Affairs-Business and
Professions Code, California Board of Medicine, and Regulatory
Agencies including TJC, NCQA, Title 22, CMS, DHS, Medi-Cal)
regarding ambulatory clinical practice issues, scope of practice
for ambulatory disciplines, workplace processes and clinical
competencies. Demonstrated interpersonal and communication skills.
Knowledge of ambulatory care practices, operations and local, state
and federal regulatory standards. Ability to conduct business and
financial planning. Must be able to work in a Labor/Management
Partnership environment. Preferred Qualifications: Labor Management
experience ANCC Certification Ambulatory Care Nurse Masters degree
in health services administration, nursing, management, business
administration degree OR two (2) years of experience in patient
care/clinical services. PrimaryLocation : California,Los
Angeles,West Los Angeles Medical Center HoursPerWeek : 40 Shift :
Day Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun WorkingHoursStart
: 08:00 PM WorkingHoursEnd : 05:00 PM Job Schedule : Full-time Job
Type : Standard Employee Status : Regular Employee Group/Union
Affiliation : NUE-SCAL-01|NUE|Non Union Employee Job Level :
Director/Senior Director Job Category : Nursing Licensed & Nurse
Practitioners Department : West LA Medical Center -
MedFac-Education & Training - 0806 Travel : Yes, 10 % of the Time
Kaiser Permanente is an equal opportunity employer committed to
fair, respectful, and inclusive workplaces. Applicants will be
considered for employment without regard to race, religion, sex,
age, national origin, disability, veteran status, or any other
protected characteristic or status. For jobs where work will be
performed in unincorporated LA County, the employer provides the
following statement in accordance with the Los Angeles County Fair
Chance Ordinance. Criminal history may have a direct, adverse, and
negative relationship on the following job duties, potentially
resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of
Responsibility (Kaiser Permanente's Code of Conduct) by maintaining
the privacy and confidentiality of information, protecting the
assets of the organization, acting with ethics and integrity,
reporting non-compliance, and adhering to applicable federal,
state, and local laws and regulations, accreditation, and licensure
requirements (where applicable), and Kaiser Permanente's policies
and procedures. Models and reinforces ethical behavior in self and
others in accordance with the Principles of Responsibility, adheres
to organizational policies and guidelines; supports compliance
initiatives; maintains confidences; admits mistakes; conducts
business with honesty, shows consistency in words and actions;
follows through on commitments. Job duties with at least occasional
or possible access to: (1) patients, the general public, or other
employees; (2) confidential protected health information and other
confidential KP information (including employee, proprietary,
financial or trade secret information); (3) KP property and assets,
for example, electronic assets, medical instruments, or devices;
(4) controlled substances regulated by federal law or potentially
subject to diversion.
Keywords: Kaiser, Los Angeles , Director Ambulatory Clinical Practice, Healthcare , Montebello, California
