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Dental Front Office Receptionist

Company: UNICARE COMMUNITY HEALTH CENTER, INC.
Location: Los Angeles
Posted on: June 25, 2022

Job Description:

SUMMARY
Responsible for administering the day-to-day activities of the dental clinic, including maintenance of patient records, scheduling of patients, accounts receivable, presentation of financial treatment plan options, recall/re-care system, marketing, and maintaining appearance and order of the dental office

ESSENTIAL DUTIES AND RESPONSIBILITIES including the following. Other duties may be assigned.


  • Providing friendly and patient centered customer service
  • Receiving, greeting, and directing patients for their dental care
  • Processing patient insurance
  • Collecting payments
  • Managing patient records
  • Entering appropriate data into the Electronic Health Record (EHR) as necessary
  • Learning and using various EHRs as needed
  • Assembling patient intake forms and scanning into practice management system
  • Scheduling and confirming appointments
  • Copying and sending patient's records upon written patient request
  • Preparing patient letters, correspondences, and referrals
  • Managing business records
  • Following accounting/bookkeeping procedures
  • Determining sliding scale program eligibility and pay scale type
  • Presenting fees to patients
  • Answering and making phone calls
  • Delivering messages to dental team
  • Assisting patients with filling out forms and other services they may need
  • Interpreting for patients, providers, and staff as needed
  • Explaining the treatment plan that the dentist has decided upon
  • Maintaining full and productive schedules for dental providers
  • Assisting providers and back-office staff as needed
  • Traveling to other locations as needed
  • Participating in meetings and training sessions
  • Working collaboratively with other departments
  • Assisting with marketing and outreach
  • Delivering community dental health presentations
  • Planning and setting-up health fair booths
  • Informing patients and the community about programs and services offered at Unicare Community Health Center
    QUALIFICATIONS
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires the use of computers therefore computer skills are a must.

    EDUCATION AND/OR EXPERIENCE

    • One-year dental receptionist experience
    • Dental assisting experience preferred


      LANGUAGE SKILLS
      Ability to read, write English and Spanish. Ability to speak to individuals and to groups.PI180786081

Keywords: UNICARE COMMUNITY HEALTH CENTER, INC., Los Angeles , Dental Front Office Receptionist, Healthcare , Los Angeles, California

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