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Medical Assistant - Research

Company: Mens Health Foundation
Location: West Hollywood
Posted on: January 16, 2022

Job Description:

OUR PURPOSEFounded in 1999, Mills Clinical Research does cutting-edge science with a special focus on infectious diseases, vaccine trials, and men's health. We have locations in the West Hollywood and South LA. Mills Clinical Research is led by Dr. Anthony Mills as the PI and CEO. We are affiliated with Men's Health Foundation and have expansive community networks within Southern California. We share the mission to eliminate health inequity for all especially those at risk.

THE POSITION
The research medical assistant reports the program manager/director and helps patients and research subjects by providing information, services, and assistance. Other duties include securing medical records; maintaining medical supplies inventory; assisting with data entry and specimen preparation; following research protocols, performing preventive maintenance to keep equipment operating and supplies on hand.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list may not include all of the duties assigned.)

  • Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit by following best clinical practices, research SOPs or research protocols.
  • Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary or abnormal findings to providers.
  • Prioritizes infection control practices; uses sterile technique as appropriate.
  • Will be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis and shipping.
  • Prepare treatment rooms for examination of patients; ensures disinfection and cleanliness between patient visits.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
  • Assist with study coordination and perform procedures as outlined in SOPs and study protocols
  • Reinforces PI/Sub-Investigator orders and answers questions regarding visit
  • Maintains safe, secure, positive attitude and healthy and organized work environment by establishing and following standards and procedures, complying with legal and ethical regulations.
  • Keeps supplies ready by inventorying stock; requesting refills as needed; verifying receipt and communicating with relevant stakeholders (CRO, Sponsor, manager, director, etc.).
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; reporting need for repairs and maintenance.
  • Assist the lead CRC and manager/director/PI with feasibility & study start up activities
  • Updates job knowledge by participating in educational opportunities; reading professional publications and doing research tasks as instructed by manager, director or PI.
  • Remind patients about appointments and coordinate scheduling on behalf of the office.
  • Provide support with lab procedures and assist with kit preparation for CRC's
  • Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Assist with more complex research and study procedures and SOP revisions
  • Assist CRC's and sub-I's with data entry and quality improvement to ensure accurate reporting
  • Provide assistance and support regarding phone call reminders to subjects and patients
  • Maintains accurate and complete proper documentation for all patient encounters and enter them appropriately in all relevant systems (EMR, Allegro, EDC, etc.).
  • May aid and support across the research locations depending on business needs
    • Other duties may be assigned, as required.QUALIFICATIONS:

      • Requires a high school diploma
      • Medical Assistant certificate or equivalent experience such as 2 years of experience in a related field.
        • Ability to type 40+ wpm and have experience with healthcare software.
        • Phlebotomy license
        • Experience in the HIV/AIDS, Hepatitis C and infectious/chronic diseases care/ management preferred
        • Research experience preferred
        • Have the appropriate level of behavioral maturity and patience in handling patients and follow protocol
        • Have diplomacy and tact in handling difficult and irate patients and research subjects
        • Ability to work effectively with men and transgender persons of diverse races, ethnicities, ages, and sexual orientation in a multicultural environment.COMPANY REQUIREMENTS:

          • Must be able to pass a pre-employment drug test as well as a background check to include a 7-year criminal, 10-year SSN & employer history reference check as well as a pre-employment background check
          • Must provide proof of COVID-19 vaccination on first day of work
          • Excellent interpersonal skills
          • Attention to detail
          • Must be able to work flexible schedules
          • Must take yearly flu shot and test for tuberculosis as required by the Centers for Disease Control and Prevention
            PI160673314

Keywords: Mens Health Foundation, Los Angeles , Medical Assistant - Research, Healthcare , West Hollywood, California

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