Specialist - Hospital Care Coordination - Full Time, Days (Hollywood)
Company: Southern California Hospital at Hollywood
Location: Los Angeles
Posted on: April 10, 2021
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Job Description:
Specialist - Hospital Care Coordination - Full Time, Days
(Hollywood)We are hospitals and affiliated medical groups, working
closely together for the benefit of every person who comes to us
for care. We build comprehensive networks of quality healthcare
services that are designed to offer our patients highly
coordinated, personalized care and help them live healthier lives.
Through collaboration, we strive to provide all of our patients and
medical group members with the quality, affordable healthcare they
need and deserve.The Hospital Care Coordination Specialist plans,
implements, and oversees programs designed to advance the
objectives of the Hospital Care Coordination Department. Assists
with a variety of projects, reports, health fairs, internal and
external events, and other tasks that support the goals and
objectives of the department. Assists with hospital programs and
services, including Intensive Outpatient Programs (IOP) and
Psychiatric Programs.Job Responsibilities/Duties* Identifies,
visits, and provides information about hospital program/services to
extended care facilities that are within hospital service area.
Demonstrates complete understanding of the programs/services that
our hospitals offer. Keeps accurate records for follow up and
outreach.* Oversees the efforts of the community education team to
ensure all areas are properly covered. Reports community
information and status updates of issues/resolutions/results to the
Director of Hospital Care Coordination. Maintains accurate records
of activities/events held by Community Outreach staff. Follows up
to ensure customer satisfaction.* Assists the Director, Hospital
Care Coordination on a variety of projects, reports, health fairs,
and other tasks that support the goals/objectives of department.
Assists with internal and external events and programs designed to
enhance awareness of hospital services to the community.* Completes
reports as appropriate (or requested) on activity and progress
toward meeting the goals of the department.* Exhibits
professionalism when dealing with others and is able to maintain
constructive working relationships with co-workers and physicians.
Relates well with others including supervisors, colleagues, and
internal/external customers. Respects the rights, privacy, and
property of others, and maintains strict
confidentiality.QualificationsMinimum Education: Bachelor's Degree
and three (3) years' previous experience in an external customer
facing environment, such as sales or Equivalent - high school with
seven (7) years' experience in an external customer facing
environment.Minimum Experience: Excellent written and verbal
communication skills in English. Ability to communicate in a
concise and effective manner. Ability to maintain a work pace
appropriate to the workload. Ability to work independently with
minimal supervision and direction. Must demonstrate customer
service skills appropriate to the job. Demonstrates excellent
organizational skills/abilities. Ability to establish and maintain
effective working relationships. Previous experience working in
healthcare program development in Los Angeles or Orange County
market preferred.Req. Certification/Licensure: Valid California
Driver's License and reliable/insured vehicle required.Employee
Value PropositionProspect Medical Holdings, Inc., is guided by a
diverse and highly experienced leadership core. This group
maintains the vision that has made Prospect a needed
difference-maker in the lives of so many patients today, and many
executives contribute to our continued efforts. As a member of our
highly effective team of professionals you will receive:* Company
401K* Medical, dental, vision insurance* Paid time-off* Life
insuranceHow to ApplyTo apply for this role, or search our other
openings, please visit http://pmh.com/careers/ and click on a
location to begin your journey to a new career with us!We are an
Equal Opportunity/ Affirmative Action Employer and do not
discriminate against applicants due to veteran status, disability,
race, gender, gender identity, sexual orientation or other
protected characteristics. If you need special accommodation for
the application process, please contact Human Resources.EEOC is the
Law: https://www1.eeoc.gov/employers/poster.cfmKeywords: HCC,
Patient Care Coordinating,
Keywords: Southern California Hospital at Hollywood, Los Angeles , Specialist - Hospital Care Coordination - Full Time, Days (Hollywood), Healthcare , Los Angeles, California
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