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Branch Manager 2

Company: Wells Fargo
Location: Mission Viejo
Posted on: November 11, 2019

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. Weve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

Branch Managers at Wells Fargo are the leaders of the branch team and serve as the face of Wells Fargo in the community by actively participating in community events, committees, and business groups. They are role models for building lifelong relationships with customers, both consumers and small businesses. They foster a positive work environment where team members are encouraged, motivated and developed to achieve their maximum potential by leveraging coaching and performance management tools and processes. They embrace diversity and inclusion and they lead with ethics and integrity. Branch Managers are responsible for the operational success of the branch. They possess in-depth knowledge of our products, procedures and systems, and they have strong financial acumen.

This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:


  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.


    Required Qualifications


    • 2+ years of leadership experience including coaching, training, or mentoring
    • 2+ years of experience assessing and meeting the needs of customers and/or helping with issue resolution
    • 2+ years of experience following policies and procedures


      Desired Qualifications


      • Management experience including hiring, coaching, and developing direct reports
      • Experience building and maintaining effective relationships with customers and internal partners
      • Extensive experience in asking questions and identifying complex financial needs in order to provide recommendations on products and services to customers
      • Excellent verbal, written, and interpersonal communication skills
      • Ability to effectively network and represent Wells Fargo within the community
      • Self-motivated with a high level of initiative and accountability
      • Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
      • Ability to interact with integrity and professionalism with customers and team members
      • Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment
      • Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills
      • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking options
      • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
      • Knowledge and understanding of laws and regulations pertaining to the banking industry
      • Knowledge and understanding of compliance controls, risk management and loss prevention
      • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
      • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
      • Ability to present to multiple levels of management
      • Management experience in a small or start-up branch office
      • An AA/AS degree or higher in business or finance
      • Experience leading or participating in events and activities for local networks or professional organizations, such as the chamber of commerce, professional business groups, or chapters of national organizations such as the United Way


        Job Expectations


        • Ability to work weekends and holidays as needed or scheduled
        • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position.
        • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.


          Street AddressCA-Mission Viejo: 26151 La Paz Rd - Mission Viejo, CADisclaimer


          All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



          Relevant military experience is considered for veterans and transitioning service men and women.

          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


          CONSUMER BNKG

Keywords: Wells Fargo, Los Angeles , Branch Manager 2, Executive , Mission Viejo, California

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