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General Manager

Company: Alliance Residential
Location: Santa Ana
Posted on: July 15, 2019

Job Description:

Job Locations US-CA-Santa Ana Requisition ID 2019-7482 Location : Address 2001 E Dyer Rd Category Sales/Leasing Position Type Regular Full-Time Property Name Dev BS Heritage A Opportunity Starts Here: Since opening in 2000, the culture at Alliance has been one with an entrepreneurial spirit that consistently pushes the evolution of the multifamily industry. As a result, we've revolutionized the apartment living experience and continue to be recognized for delivering world-class services and exceptional customer experiences. And that's really why we are here in the first place - to build homes, lifestyles, and opportunities for those who call Alliance home. It's this mission that propels us forward each day, motivating us to craft work environments that are engaging, empowering, and dedicated to professional advancement. If you're looking for a fast-pace, ever-evolving career that rewards grit and perseverance, you've come to the right place. Welcome home. A Day in the Life: As our General Manager of a 1200+ unit lease-up community, you will ensure all aspects your luxury property are performing at optimum levels to achieve the highest Net Operating Incomes possible. You will be responsible for the management of all on-site operations, financial performance, associate management, customer satisfaction, and retention. What You'll Do: * Coach, lead, and motivate the performance of all on-site associates * Adhere that the Alliance core values are being portrayed to create a positive customer experience, for both residents and associates * Strategize and implement new ways to drive performance Prepare and manage the property budget and financials * Continuous collaboration with Regional Managers and VPs * Build and maintain business relationships with ownership groups, while providing accurate and timely information/updates on the property successes and areas of improvement. * Partner with various corporate departments to aid in the success of the property including: Marketing, Accounting, Performance, Human Resources, Talent, etc. * Quickly handle all escalated resident inquiries in compassionate manner * Complete the required paperwork for all on-site new hires What You'll Need to Succeed: * Lease-Up Experience Preferred * BA preferred * 3+ years of multifamily management experience * CPM or CAM preferred * World class customer service and leadership skills * Professional appearance and demeanor * Excellent communication skills both verbal and written * Advanced bookkeeping and general Accounting knowledge. What You'll Receive: * Professional and upbeat work environment * Competitive compensation * Paid training and professional development opportunities * Generous paid time off including vacation, sick, birthday and volunteer time * Medical, dental and vision coverage * 401k program with Company match * Housing discounts (When available) * Flexible hours * Company-paid life insurance * Short and long term disability coverage * Team building events * Associate wellness program * Regional and National Award programs * Associate referral program Options

Keywords: Alliance Residential, Los Angeles , General Manager, Executive , Santa Ana, California

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