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Assistant Community Manager

Company: National Community Renaissance
Location: Rancho Cucamonga
Posted on: January 15, 2019

Job Description:

The Assistant Community Manager is responsible for assisting the Community Manager in the overall general administration and maintenance of the physical property. The Assistant Community Manager reports to the Community Manager and Regional Property Manager. RESPONSIBILITIES Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations. Assist in marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan. Assist in maintaining property waiting list in accordance with Tenant Selection Plan. Process applications for housing in accordance with properties affordable housing covenants. Assist in preparing deposits for banking and making daily bank runs. Post resident payments into Yardi in a timely manner. Assist Community Manager in preparing management required month end reports. Assist Community Manager in maintaining work orders and posting in Yardi. Assist Community Manager in preparing office and maintenance supply orders in accordance with approved property budget. Working as a cohesive team with maintenance personnel to ensure vacancy turn times are met. Prepare late notices and notices to pay rent. Assist Community Manager with legal proceedings. Assist in showing available units. Maintain general office and resident files. Take a proactive role in shopping the competition and marketing. Assist residents at all times when requested. Record traffic in software program on a daily basis. Follow up with Guest Cards or a Thank-You response within twenty-four (24) hours of the visit with the prospect. Respond to all resident complaints in a timely and professional manner. Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stay at locations away from the employees home. Other duties as requested. Assist Community Manager in maintaining 100% occupancy at all times. Ensure residents are provided a clean, safe and well maintained community. Maintain positive relations with CORE internal departments. Assist Community Manager in processing annual re-certifications within established timelines. Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. EXPERIENCE High school education or equivalent is needed with proficiency in both verbal and written communication skills. Minimum 1 to 2 years working in property management, preferably in an affordable housing environment. Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. Minimum one year working in an administrative position. Understanding and comprehension of budgeting. Minimum of one year working in a customer service environment. Working knowledge of Microsoft Office products such as Word, Excel, and Outlook. Basic bookkeeping and general mathematical principles. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Sitting Walking Operate a computer Occasional lifting Occasional climbing of stairs FLSA Non-Exempt National Community Renaissance is an Equal Opportunity Employer

Keywords: National Community Renaissance, Los Angeles , Assistant Community Manager, Executive , Rancho Cucamonga, California

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