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VP of Operations

Company: Other Consumer Products, Los Angeles, CA
Location: Los Angeles
Posted on: September 15, 2018

Job Description:

Company is an on-demand, physical storage and moving company based in Los Angeles that is rapidly disrupting a $33B/year industry. We’ve raised $100m from a number of VCs, including Sequoia Capital and Google Ventures. We currently have 1,000 employees and 10,000 customers in 7 major markets across the U.S. with plans to be in 50+ markets, domestically and internationally, in the next 5 years. We are looking for a pedigreed, driven, and process-oriented VP of Operations to oversee Company’s fast-growing national operations team, which has experienced 3x growth in headcount within the last four months. This person will directly manage five Regional Directors and indirectly manage dozens of Managers/Supervisors and hundreds of hourly Associates across the country. The VP of Operations will also be a member of Company’s Executive Team and report directly to the CEO. Responsibilities: Work closely with the Executive Team/CEO to create and implement operations processes and policies on a national scale Manage a growing supply chain of 700+ operations employees, 10+ warehouses and a fleet of 200+ vehicles Enforce and strengthen Company’s performance management culture; we have very high standards for performance and accountability at all levels across the organization Collaborate cross-functionally with our Product, Engineering and Customer Experience teams to optimize quality of service to our customers Drive continuous improvement across the entire supply chain with data-driven decision-making in partnership with the Finance team Requirements: Bachelor’s degree from a top university (MBA strongly preferred) 15+ years of overall operations experience, ideally including experience at a large multinational organization Previous experience as a VP, Director, or Senior Operations Manager required Background in management consulting, finance and/or engineering preferred Experience building, coaching and training large teams in a dynamic environment Obsession with process and quality control Ability to identify top-tier talent that consistently raises the bar of excellence Ability to leverage complex data to identify trends and drive strategic decisions Passion for continuous process refinement and improvement (Kaizen)

Keywords: Other Consumer Products, Los Angeles, CA, Los Angeles , VP of Operations, Executive , Los Angeles, California

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