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Export Manager (Air and Ocean)

Company: Hankyu Hanshin Express (USA), Inc.
Location: Carson
Posted on: February 15, 2018

Job Description:

Job Description: Sorry, Visa / sponsorship not available. Coordinate all activities in both air and ocean export operations in accordance with HMS and related OCMM Matrix. Handles and answers questions from customers and employees via phone and e-mail. Reviews and analyzes customer s needs to determine the best handling requirements and monitor employees. Arranges and coordinates air and ocean schedules of employees. Instructs air and ocean booking procedures and operations procedures to employees. Receives customer s freight pick up call and arranges freight pick up with contact with the trucker. Assists the preparation of shipping documents to shipper, consignee and handling agent at destination country. Communicates to overseas agents for the quote request, change and etc. Reserves the space with airlines and books ocean freight. Negotiates with vendors and carriers for services and rates. Communicates with overseas agent and offices as required. Checks all required documentation and makes sure everything is correct and accurate. Reviews documents related to customer s dangerous goods shipments. Makes sure that all paperwork is completed in compliance with customs regulations. Maintains TSA and FAA regulation with issuing a correct certificate and documents. Supervises and directs air and ocean employees. Analyzes monthly profit and loss reports to Assistant Branch Manager. Prepares various reports, such as top 10 customers, and submits to Assistant Branch Manager monthly. Responsible for daily management of Air and Ocean Export operations activities to ensure efficient allocation of resources and compliance with policies and procedures. Establishes weekly department meetings with Assistant manager and employees. Motivates, develops and mentors employees for improved performance. Communicates and coordinates information both in writing and orally on a regular basis with both management and employees. Job Requirements:

Keywords: Hankyu Hanshin Express (USA), Inc., Los Angeles, Export Manager (Air and Ocean), Executive, Carson, California

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