Customer Engagement Manager

Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025

Job Description:

A company is looking for a Customer Engagement Manager to strategize and execute CRM programs for customer retention and engagement.
Key Responsibilities

Develop and implement CRM strategies for DTC brands based on analytics
Manage loyalty programs and oversee email and SMS communication calendars
Collaborate with various teams to enhance brand initiatives and track key performance metrics

Required Qualifications

Bachelor's Degree in a related field
Experience in developing and executing CRM strategies across multiple stakeholders
Strong analytical skills with the ability to extract insights from customer data
Experience with CRM platforms such as Yotpo, Klaviyo, and Attentive
Experience in the beauty or skincare industry is a plus

Keywords: VirtualVocations, Los Angeles , Customer Engagement Manager, Executive , Vista, California

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