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Community Engagement Manager

Company: Home Instead
Location: Los Angeles
Posted on: July 9, 2024

Job Description:

Home Instead Senior Care -Community Engagement Manager Job DescriptionObjective:We are looking for an enthusiastic and dynamic Community Engagement Manager to play a pivotal role in building and strengthening our brand relationships within the community. As a manager-level position, you will be responsible for representing our organization at events, fostering connections with referral providers, and ensuring our brand is positively perceived. The ideal candidate will be a proactive and outgoing individual with a passion for community engagement and a knack for relationship-building.Primary Responsibilities:

  • Community Presence:
  • Attend community events, fairs, and gatherings to represent the organization.
  • Act as the face of the brand, engaging with community members and establishing a positive presence.
  • Relationship Building:
    • Cultivate and maintain relationships with referral providers, including healthcare professionals, social service agencies, and other relevant organizations.
    • Establish partnerships and collaborations that enhance the organization's visibility and impact.
    • Brand Representation:
      • Ensure consistent and positive representation of the organization's brand at all community engagements.
      • Distribute promotional materials, brochures, and information to raise awareness of our services.
      • Impression Gathering:
        • Gather and analyze impressions and feedback from community members, referral providers, and event attendees.
        • Provide regular reports on community sentiments and perceptions to inform strategic decision-making.
        • Document impressions/contacts/feedback thru salesforce system
        • Event Coordination:
          • Plan and coordinate organization-sponsored events to engage the community.
          • Collaborate with internal teams to ensure seamless execution of events and initiatives.
          • Networking:
            • Actively participate in local business and community networking groups.
            • Identify and pursue opportunities to expand the organization's network and influence.Education/Experience Requirements:
              • Proven experience in community engagement, event management, or a related role.
              • Excellent interpersonal and communication skills.
              • Ability to represent the brand professionally and build positive relationships.
              • Strong organizational and project management skills.
              • Enthusiastic and self-motivated with a passion for community involvement.
              • Flexibility to attend events during evenings and weekends.Knowledge, Skills and Abilities:
                • Must have an understanding of and uphold the policies and procedures established by Kavis Healthcare, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
                • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
                • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
                • Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
                • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
                • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
                • Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
                • Must present a professional appearance and demeanor
                • Must have the ability to operate office equipment
                • Must have computer skills and ability to learn new systems (e.g Salesforce)
                • Must be able to work evenings or weekends as required
                • Must have reliable transportation to go to sales loctaionsBenefits:
                  • Competitive salary and performance-based incentives. ($55K-$75K per year salary+commission)
                  • Health and wellness benefits.
                  • Opportunities for professional development and growth.
                  • Positive and inclusive work culture.
                  • Contribution to making a meaningful impact in the community

Keywords: Home Instead, Los Angeles , Community Engagement Manager, Executive , Los Angeles, California

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