Intensive Services Case Manager
Company: Century Housing
Location: Culver City
Posted on: April 25, 2024
Job Description:
Intensive Services Case Manager-Case Manager, II
Opportunities available in Long Beach, South Bay, Orange County
GENERAL SUMMARY: Intensive Case Management Services (ICMS) form the
core of the services for people who are homeless, at risk of
homelessness, formerly homeless and who have complex health and/or
behavioral health conditions; are high utilizers of public services
and other vulnerable populations including individuals with
criminal justice histories and individuals who are exiting
institutions such as hospitals, residential treatment programs, and
custody facilities.
The ICMS team should employ a "whatever it takes approach" to
assist a client in their transition from homelessness to housing
stability. ICMS includes, but is not limited to the following:
outreach and engagement, intake and assessment, service planning,
linkage to health, substance abuse disorder, mental health and
other supportive services. Assistance in benefit establishment,
transportation, legal issues and crisis intervention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Coordinate and implement support services with individual ICMS
participants.
- Develop effective, trusting relationships with residents-with a
focus on facilitating housing placement and stability, independence
and maintenance of improved physical and mental health.
- Assist in the screening, assessment, and application of
residents including orientation to housing policies, resources, and
goals.
- Conduct DHS approved comprehensive psychosocial assessments;
work with clients to create an individual service plan, to be
reviewed and updated quarterly.
- Learn and utilize the project's database software
(CHAMP/HMIS/APRICOT), maintain up to date, accurate, and complete
data and progress notes as required by the project and its funding
sources.
- Maintain a current, thorough knowledge of community resources
and utilize these to provide comprehensive services to
residents.
- Provide interventions and crisis management services, including
after-hours crisis response.
- Provide individualized referrals to primary medical care,
mental health services, and other community services as needed.
- Work cooperatively and cohesively with other members of the
multidisciplinary team, including participation in weekly property
meetings, services staff meetings and staff training.
- Work cooperatively with property management staff to fairly and
effectively enforce lease requirements with the goal of maintaining
housing.
- Assist residents in the management of daily activities and
scheduled appointments- facilitating socialization, health
maintenance, sense of community, and progress in recovery.
- Obtain training in and practice Housing First strategies and
Harm Reduction- to help residents be successful in permanent
housing.
- Participate with administrative staff, in program compliance,
evaluation and modification.
- Understand and promote CVC's mission, vision, and values.
Adheres to all Century Policies and Procedures.
- Provide coverage for programs which occur occasionally during
evening and weekend hours
- Other duties as assigned by supervisor.
Required Knowledge, Skills and Abilities
- Experience working with clients with mental illness, chronic
health issues, and substance use disorders.
- Experience working in permanent supportive housing with low
income, diverse populations;
- Excellent oral and written communication, organization and time
management skills;
- Knowledgeable about eligibility requirements, application
procedures and benefits of federal and state entitlement
program;
- Be able and willing to work flexible hours which may include
evenings or weekends;
- The ability to establish, maintain, track, measure and report
to stakeholders the program's objectives and their efficacy in
assisting residents to achieve their life opportunities
objectives;
- Ability/willingness to work in a flexible, tolerant, diverse,
community setting;
- Ability/willingness to work with individuals and families who
may have mental disabilities, substance addictions, past trauma and
to provide services with rights, dignity, and a self- determined
future;
- A good sense of humor and self-confidence;
- Must be computer literate in word processing and database;
EDUCATION AND EXPERIENCE:
Minimum Requirements:
At least one year of experience working with homeless individuals
AND a social work/mental health related bachelor's degree, OR have
a minimum of two years of experience providing direct mental health
or intensive case management services.
Salary and Benefits:
Attractive nonexempt compensation $24.00-$26.00 per hour with
fully- paid medical, dental, vision and life/AD&D, long term
disability, retirement plan with company match, paid time off, paid
holidays and more. Paid college tuition assistance, professional
development opportunities and college loan repayment assistance
available.
How to Apply:
Easy apply here or call Fern Hendrickson, Vice President, Human
Resources at (310) 642-2017.
See all Century openings at https://bit.ly/3xoFcWE.
Our organization is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin or Veteran status.
Keywords: Century Housing, Los Angeles , Intensive Services Case Manager, Executive , Culver City, California
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