Company: Hotel Erwin
Posted on: February 7, 2024
Job Location: Hotel Erwin - VENICE, CA
Salary Range: $130,000.00 - $145,000.00 Salary/year
About our company:
Springboard Hospitality is a premier third-party hotel management
company with a 30+ year history transforming lifestyle hotels, from
the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent
innovators, savvy storytellers, adventure-seekers, tech
entrepreneurs, free-thinkers and community leaders making waves
across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above &
Beyond to deliver hotels that transform people, properties &
communities. From memorable moments at the front desk, to
thoughtful room touches, to inspired onsite programming, the
Springboard team is committed to empowering the traveler's
journey-inviting them to experience the frequency of each hotel's
locale, pushing authentic human connection, exploration, and
discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly
believes in nurturing, training, and empowering the careers of the
hospitality leaders of today and tomorrow, encouraging them to
travel and explore, through Springboard's award-winning portfolio.
From work life balance to career development, Springboard values
and invests in the greater team, reflected in zero corporate
turnover during the pandemic, well positioned for continued growth
through the future.
Springboard Hospitality maintains corporate offices in Los Angeles
and Honolulu, while also supporting a modern work remote culture
for select positions. https://www.springboardhospitality.com/
Create and maintain customer-driven hotel with a customer-keeping
vision that inspires the hotel employees to do their best. Oversee
the quality process to ensure customer satisfaction by consistent
delivery of both product quality and service in accordance with
hotel's profitability goals.
SCOPE OF WORK + TEAM
- Reports to Vice President of Operations
- Report to vice president concerning overall performance of
property and accomplishments within the operation.
- Participate in community affairs and maintain positive public
image for OLS Hotels & Resorts. Meet with potential and current
clients and promote hotel.
- Perform administrative duties including: clearly defining
operating objectives, setting goals, striving for continual
performance and improvement, reading and writing reports, dictating
memorandums and orally communicating with guests, managers,
corporate office, local associations, etc. Critically review
reports of occupancy, revenue etc. Make judgments; periodically
review selling prices and implement changes to maximize
- Oversees and coordinates Forecasts and Budgets, following
specified procedures and meeting posted deadlines. Accountable to
explain wide deviation from Forecast, particularly the Monthly
Revised Forecast. Budgets must not be overspent and all major
expenditures require approval from Regional Vice Presidents even
after original board approval. Supervise development of and
revision to business plan, annual budget and annual and monthly
- Keep abreast of local, state and federal while ensuring that wage
and hours laws, business taxes, liquor laws, need for permits and
licenses, OSHA and EEOC requirements met and required records are
maintained. Insist on the implementation of strong programs in
relation to energy conservation, minority relations programs,
safety and security, big four and other operated expenses.
Supervise effective administration of programs and relentlessly
seek ways to improve.
- Interview, hire supervise and counsel department heads and
supervisors in the efficient operation of their respective area(s).
Establish and maintain an effective training program for all
departments to assure qualified service to our guests throughout
the hotel. Meet with, develop and delegate improvement plans for
operation and review performance of management team. Build and
maintain a group of professional, competent, department heads and
supervisors. Form a team that provides leadership to rank and file
employees and develop an "Esprit de Corps" and all else engendered
in good management that would provide the foremost service and
facilities to the guest of the hotel under your direction.
- Physically tour and visually inspect property on a daily basis.
Monitor cost control, properly condition, cleanliness and quality
of product and service throughout hotel. Greet and maintain rapport
with employees and customers. Have on hand a perpetual inventory
describing each guests room condition. Submit and update detailed
Rehabilitation program for each calendar year.
- Travel to attend corporate meetings, sales trips and serve on
committees such as Research, Development and Standards committee.
Develop and maintain aggressive and imaginative marketing and sales
effort to increase hotel occupancy and to generate increased food
and beverage sales.
Keywords: Hotel Erwin, Los Angeles , GENERAL MANAGER, Executive , Venice, California
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