Senior Product Manager, Bridg

Company: Cardlytics
Location: Los Angeles
Posted on: November 20, 2023

Job Description:

About Cardlytics + BridgCardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks' digital reward programs. Remember that time you got cash back on a cup of coffee through your banking app? That was us!
Bridg, a division of Cardlytics, is an enterprise data and audience platform that powers the growth of Retail Media. Using our exclusive offline identity resolution capabilities along with clients' point of sale (POS) data, we help Retailers significantly expand their 1st party data (identifying unknown customers and enriching the understanding of loyalty members), ensure reporting transparency, and create new monetization opportunities working with their Consumer Packaged Goods (CPG) partners. CPG brands and advertisers in turn gain access to verified shopper data across loyalty & non-loyalty customers that powers advanced insights, precision targeting, and closed loop measurement. If you're a fan of delivering real, quantifiable results to customers, Bridg is the place for you. Join us at the cutting edge as we transform how companies connect with their customers through data.
About the teamThe Bridg Customer Success team is the external arm of Bridg and works with the nation's largest and most exciting organizations in the brick-and-mortar space. The Bridg Customer Success team (CS team) assumes management of all aspects of client relationships post sale, leading clients through Bridg's client engagement model. The CS team plays a pivotal role in ensuring that clients achieve maximum value from their investment. This team acts as the link between the customer and the company, working diligently to understand client needs, provide tailored solutions, and offer ongoing support. The Customer Success team ultimately contributes to the company's success by retaining and expanding its customer base.
About the PositionReports to: Head of ProductLocation: Los Angeles, CA or Remote, US
Bridg is on the hunt for a seasoned Senior Technical Product Manager. In this role at Bridg, you will oversee the definition, prioritization, planning, and execution of the core identification and data enrichment functionalities of our SaaS product. You'll employ your expertise in big data processing, AI/ML algorithms, understanding client needs, and engineering techniques to collaboratively achieve outstanding results with your team, delivering innovative customer identification and data enrichment solutions to the market. An integral aspect of your role will be extensive collaboration with our customer-facing team and cross-functional liaisons with Client Partnerships, Engineering, and Sales to astutely prioritize features and shape the products our clients value.
Responsibilities

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• Craft, steer, and supervise product strategies, roadmaps, project blueprints, and product specifications for the Bridg Bureau and other Identification products, concentrating on customer identification, validation, and data enrichment.
  
• Engage with marketing and engineering during the discovery phase of product development to gauge the value, usability, and feasibility of product features.
  
• Champion the product's feature set and act as its ambassador to foster awareness within the organization.
  
• Continuously identify market needs, assess competitive landscapes, and discern customer trends. Serve as the internal and external subject matter expert for customers and clients.
  
• Prioritize and produce detailed product specifications to guide written descriptions, business rules, flows, and use cases. Continually revise and refresh this documentation as the product evolves.
  
• Translate business needs and specifications into technical implementation epics and tasks.
  
• Ensure your Agile development team delivers consistently high-quality products by leading feature identification and prioritizing requirements.
  
• Assist the team in maintaining organization and take on the role of SCRUM master for your unit. Define and propel the sprint process while gathering team feedback.
  
  Minimum Qualifications
  
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  • A deep-rooted passion and experience in conceiving and building state-of-the-art identification mechanisms and pipelines using PII elements, geospatial data, and other unique data sets.
    
  • Prior experience in developing identification, Customer360, identity spine, or identity graph data sets.
    
  • Proficient understanding of PII handling techniques and fuzzy matching algorithms. Updated knowledge and hands-on experience with SQL, coupled with the skill to write queries against secure datasets to confirm product assumptions and discoveries.
    
  • 6+ years in a technical product management role within a SaaS company.
    
  • Comprehensive grasp of the complete product development lifecycle, from strategy conception, requirements specification, engineering, QA, to launch.
    
  • Stellar leadership, project management, communication, and organizational capabilities.
    
  • Bachelor's or master's degree in computer science or an equivalent field.
    
    Preferred Qualifications
    
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    • Acquaintance with data science in identification, ML/AI, and the most recent trends and algorithms.
      
    • Past management of identity spine and matching products.
      
    • Experience liaising with 3rd party data providers and DSP's.
      
      At Cardlytics and Bridg, our people, partners and product are the driving force behind everything we do. And our shared values embody our commitment to those three things. Across all roles, we are looking for teammates with these values:
      
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      • Customer and Partner-first
        
      • Act with Urgency and Focus
        
      • Integrity with our partners and data
        
      • Accountability even when challenged
        
      • Empowerment over hierarchy
        
      • Growth over comfort
        
        CompensationThe base salary range provided below does not include bonus and other benefits. Cardlytics' salary ranges are determined by role, level, and location, and individual pay may be determined by additional factors such as role-related skills, experience, education, training, and more.
        The anticipated annual base salary for this role is: $180,000 - $210,000
        Benefits and Perks
        
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        • Flexible paid time off plus company holidays
          
        • Medical, dental, and vision insurance begins on your first day
          
        • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option
          
        • Employee Stock Purchase Plan
          
        • New hire home office stipend
          
        • Monthly phone/internet stipend
          
        • Educational assistance for continuing education
          
        • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)
          
        • Complementary Calm app subscriptions to support employee mental health
          
          As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you're excited about growing with us as we scale our best-in-class advertising platform, we'd love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.
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Keywords: Cardlytics, Los Angeles , Senior Product Manager, Bridg, Executive , Los Angeles, California