Director of Learning & Development

Company: Saint Joseph Pace
Location: Los Angeles
Posted on: May 28, 2023

Job Description:

Home > Director of Learning & Development myPlace Health was founded in 2021 by mission-driven healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We are an integrated care delivery organization that specializes in providing personalized care and coverage to older adults who wish to remain safely living in their homes and communities for as long as possible, rather than living in a nursing facility.Our mission is simple: to enable seniors to live the independent lives they deserve. The primary ways in which we pursue our mission are through capitated arrangements with government payers, such as Medicare and Medicaid under the PACE (Program of All-Inclusive Care for the Elderly) model, and as a value-based provider working in partnership with local health plans.We are building a mission-driven team that shares our passion for redefining the way older adults experience care as they "age in place" in the community. This is a unique opportunity to take on one of our country's most challenging healthcare problems and it is a unique moment in time to join us as we scale up to spread our mission across markets.As Director of Learning & Workforce Development, you will play an integral leadership role in designing the learning and development strategy for myPlace Health and enabling our teams to achieve our mission of enabling seniors to live the independent lives they deserve. You will work closely with corporate and functional leaders to identify and address training and development needs, to help improve employee engagement and satisfaction, and align and improve organizational performance. Training on the PACE model will be a core component of this role and you will work with an interdisciplinary team to develop learning modules that reinforce both our care model and our culture of regulatory compliance. You will work with leadership to develop orientation, on-the-job training, mentorship and leadership development, manager training, and compliance training.Develop and manage the training and development program for the organization to reinforce our care model and our culture while also preparing our associates to advance in their careers
Customize the curriculum to meet the compliance and regulatory requirement for PACE operations that meet both the CMS and state criteria
Collaborate with leaders to develop curriculum, coordinate activities, replicate best practices, and implement consistent on the job-training for various roles across the organization
Collaborate with organizational "superusers"of our technology platform to ensure staff are well trained and able to fully utilize the tools, applications, processes, and resources we offer to our team
Lead the new hire curriculum to successfully orient new staff to myPlace Health
Design programs and use communication tools to foster a culture of learning, such as "lunch and learn" and "train the trainer" programs
Ensure that diversity, equity and inclusion are at the center of workforce development strategy, especially in how our teams develop cultural competencies that allow them to deliver the best care to the diverse communities we serve
Provide learning opportunities in a variety of formats, including fully remote, fully in-person, and hybrid
Oversee implementation and ongoing management of the Learning Management System to assure content is high-quality, well-organized, and accessible, and learning data is accurate and accessibleAttribute of an Ideal Candidate:
Passion and mission orientation for serving high-risk seniors and frail older adults
Thrives in a fast-paced environment and a culture that values collaborative, team-based approach and continuous learning
Deeply understands best practices and research related to human-centered learning, training delivery, and curriculum design
Energized by building from the ground up and bringing structure to ambiguity
Bachelor's degree in Adult Education, Human Resources, Business, Instructional or Organizational Design, or related field desired, Master's Degree preferred
5+ years of experience building and leading an interdisciplinary learning function
Health care delivery experience and supervisory experience preferred
Strong project management, communication, and writing skills
Demonstrated experience in instructional design, facilitation, coaching, and program development and implementation

Keywords: Saint Joseph Pace, Los Angeles , Director of Learning & Development, Executive , Los Angeles, California