Revenue Operations Manager
Company: UpGuard
Location: Los Angeles
Posted on: May 28, 2023
Job Description:
Who are we?UpGuard's mission is to protect the world's data. We
obsessively seek out elegant, robust ways to enable our customers
to find, acknowledge, and remediate cyber risks. With UpGuard,
organisations leverage our security expertise and software to
automate what were once laborious, spreadsheet-driven
processes-monitoring the attack surface of hundreds of vendors or
assessing the security of their own infrastructure. UpGuard is used
by some of the world's largest, fastest growing and most innovative
companies.Why are we hiring this role?We're looking for a talented
Revenue Operations Manager to ensure our Sales, Customer Success
and Marketing teams are working efficiently and effectively as we
scale rapidly. This role is ideal for a process-driven Operations
professional in the B2B SaaS space.Reporting to the SVP, Sales,
you'll play a critical role in optimizing our revenue operations as
we continue to scale globally. What You'll Do
- Work cross-functionally with Sales, Marketing, Finance,
Customer Success and others to ensure the smooth operation of the
business and consistent achievement of growth goals as we
scale
- Manage and pragmatically optimize revenue processes and systems
(e.g. CRM) as we scale across our entire funnel from lead
generation to renewal that provide our GTM teams, prospects and
customers with an excellent experience.
- Collaborate with Enablement to ensure that Sales and Customer
Success are trained on new processes including content development
and delivery where required.
- Build and maintain reports and dashboards to measure and report
on key revenue metrics, and perform deep analyses on the leading,
in-process, and lagging indicators to support the revenue
organization
- Enable a best-in-class sales forecast, pipeline and operating
cadence. This will include everything from gathering data,
improving predictive measures, running analysis, and facilitating
forecasting and planning.
- Proactively monitor and strive to maintain high levels of data
quality, accuracy, and process consistency across all GTM
functions
- Partner with Sales/Success/Operations on territory creation,
compensation planning, deal desk operations, goal creation, and
incentive strategies. Maintain rules of engagement and escalation
documentation for territories.
- Manage and maintain the UpGuard Sales tool stack, including
automation and integrationsWhat you'll need
- 4+ years of experience in revenue operations, sales operations
or related roles at a B2B SaaS company
- You "get things done"; you can dissect problems, identify
solutions, and drive these solutions to completion with a high
degree of autonomy
- You have a team-first mentality and communication skills that
allow you to influence others at all levels and across all
functions within the organization to rally behind shared business
goals
- You have an exceptional ability to draw key insights from both
quantitative and qualitative data and build models, dashboards and
reports that are easily digestible
- You hate manual repetitive tasks/processes and are constantly
looking to achieve a higher level of operational efficiency ideally
through automation
- Underlying all of this is an awareness of ensuring that our
customers and prospects have an excellent experience with UpGuard
and that internal operational efficiencies should never increase
customer friction.
- Experience owning the sales tool stack and managing tools like
Hubspot, Looker, Pandadoc and optimization strategies for
each(bonus SalesForce)What's in it for you?
- Rapidly growing user base: Work directly with some of the
world's largest, fastest-growing, and most innovative
companies
- Impact: Influence the direction and design of projects that
push the boundaries of your field and see the impact of your work
on a daily basis
- Be part of an energetic team: Our team is highly collaborative,
fostering a positive work environment that encourages creativity
and innovation
- We value work-life balance: We recognize the importance of
maintaining balance and provide a supportive work environment that
allows you to prioritize your personal life and well-being
- Generous compensation: The base salary range for this role is
between $130,000 and $150,000, plus a quarterly team bonus and
options. Compensation offered will be determined by factors such as
location, level, job-related knowledge, skills, and experience
- Great perks: Health, dental, and vision insurance, monthly
wellness and grocery subsidies, WFH set-up allowance, and generous
learning and development budget
Keywords: UpGuard, Los Angeles , Revenue Operations Manager, Executive , Los Angeles, California
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