Risk Program Manager MPAD - Marketing Compliance Wealth
Company: City National Bank
Location: Los Angeles
Posted on: May 28, 2023
Job Description:
Risk Program Manager MPAD - Marketing Compliance Wealth Apply
Now Job ID MPAD-17460 City Los Angeles State California Additional
Location Exempt/Non ExemptExempt ShiftDay Work ScheduleM-F, 8-5 Job
Details: RISK PROGRAM MANAGER MPAD
WHAT IS THE OPPORTUNITY?
The Risk Program Manager for MPAP works with Business Units across
Marketing, Product, and Digital Channels (MPAD) to support the
execution, operation, and ongoing maintenance of the division's
Risk & Compliance Program. Works with the 1LOD, 2LOD and 3LOD
partners to ensure alignment of Risk Management Framework and
compliance with Heightened risk management requirements.
Marketing Product and Digital Division
As a member of our Marketing, Product and Digital team, you will
have an exceptional opportunity to help grow your career while
driving change across many facets of the business. The team is
passionately focused on building our brand, supporting banking
products and finding innovative ways to engage and retain
clients.
WHAT WILL YOU DO?
- Responsible for promoting risk awareness across the
Division
- Stays abreast on reporting standards, department reporting
requirements, and bank system changes/enhancements
- Operates as a point of contact for the division by responding
to internal inquiries regarding policies, procedures and regulatory
requirements
- Researches a wide variety of topics and issues including
emerging risks & trends, and risk management best practices;
summarizes and communicates findings with the team
- Works collaboratively within the division to coordinate risk
management and measurement activities
- Performs and coordinates the execution of all risk related
activities across area(s) of specialization to ensure consistency
throughout managed Divisions.
- Participate and provides documentation in Audits/Exams and
other reviews as needed
- Assists, guides, and mentors team members
- Develops and socializes division risk management reports and/or
dashboards, leveraging existing and/or developing new reporting as
needed; ensures alignment of management reports with 2LOD and other
applicable requirements (e.g., regulatory).Division
SpecificationMarketing Product & Digital
- ADDENDUM FOR DATA RISK
- Supports risk management and compliance objectives as a key
partner and trusted advisor to MPAD business units, ensuring
current and future state processes, programs, applications, and
vendors have privacy and security included by design
- Documents root cause analyses on identified data related risk
events to recommend improvements to prevent these risk events from
re-occurring in future
- Documents remediation plans and track through completion to
address any caps in the mitigating measures identified
- Conduct risk and control assessments across assigned technology
and data domains
- Supports the adoption of key data related policies and
standards relevant to MPAD
- Investigates data trends and identify risk mitigation
strategies
- Stays current on industry best-practices and regulatory
expectations, rules, and changes
- ADDENDUM FOR PRODUCT DISCLOSURES
- The Disclosure Management and Client Success Specialist
supports the Product Management function and develops, manages and
owns programs that support corporate defined strategies and
initiatives that align with the division's Risk and Compliance
Program.
- This role will play a critical role in defining and enhancing
how product disclosures are managed and communicated to
clients.
- Responsibilities include, but are not limited to, developing
and maintaining a robust disclosure management system to ensure all
product disclosures are accurate and comply with regulatory
guidelines, as well as writing and executing communications to
notify clients of any changes impacting their accounts and banking
relationship.
- This role will be key in ensuring that the Bank not only has
appropriate oversight of disclosures and client communication, but
that we optimize the client experience and understanding of
products and services.
- Develops and implements a system and process to effectively
manage disclosures, including regular reviews to ensure accuracy
and relevance.
- Maintains the inventory of all disclosure materials for
designated products and services.
- Ensures all client disclosures are accurate and comply with all
pursuant regulatory guidelines.
- Collaborates with product managers, operations/fulfillment,
legal and compliance partners to create, review, update and
implement disclosure materials based on product and regulatory
requirements.
- Operates as a point of contact for the department by responding
to internal inquiries regarding disclosures and
communications.
- Writes and manages execution of client-facing communications to
ensure clients are notified of product changes appropriately and
that regulatory requirements are met.
- Provides regular analysis and reporting on disclosure
maintenance and related client communications.
- Evaluates and executes on opportunities to redesign and
streamline disclosure materials.
- Evaluates and executes on opportunities to improve client
onboarding and servicing.
- Completes ad hoc responsibilities and projects as
requested.
WHAT DO YOU NEED TO SUCCEED
Must-Have*
- Bachelor's Degree or equivalent work experience
- Minimum 6 years of financial services or an equivalent,
regulated industry experience
- Minimum 6 years in compliance or risk management
- Minimum 5 years' experience managing medium to large
projects
Skills and Knowledge
- Proficiency in MS Office, Project, and SharePoint
- Demonstrated experience with regulations impacting consumer
banking and/or business unit functions preferred
- Demonstrated strong and sound decision making abilities about
compliance risks and recommended corrective action.
- Demonstrated ability to think critically and facilitate change
through collaborative efforts. Strong interpersonal, verbal, and
written communication skills.
- Self-motivation, discipline, focus, the ability to structure
and present work. Proven record of delivering high quality results
within strict deadlines.
- Must have the ability to multitask and prioritize concurrent
initiatives Compensation Starting base salary: $92,114 - $156,880
per year. Exact compensation may vary based on skills, experience,
and location. This job is eligible for bonus and/or
commissions.
*To be considered for this position you must meet at least these
basic qualifications
The preceding job description has been designed to indicate the
general nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job.
Benefits and Perks At City National, we strive to be the best at
whatever we do, including the benefits and perks we offer our
colleagues. Get an inside look at our Benefits and Perks .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to
diversity and inclusion. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status or any other basis protected by
law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one
we've always gone further than the competition to help our clients,
colleagues and community flourish. City National Bank was founded
in 1954 by entrepreneurs for entrepreneurs and that legacy of
integrity, community and unparalleled client relationships
continues to drive phenomenal growth today. City National is a
subsidiary of Royal Bank of Canada, one of North America's leading
diversified financial services companies.
Equal Opportunity Employer Minorities/Women/Protected
Veterans/Disabled Apply Now We will email you when relevant jobs
are posted. Email Address Job Category Location Confirm Email "By
submitting your information, you acknowledge that you have read and
consent to City National Bank's privacy policy and California
Employee Privacy Statement and further consent to receive email
communication from City National Bank relating to your
application.
Keywords: City National Bank, Los Angeles , Risk Program Manager MPAD - Marketing Compliance Wealth, Executive , Los Angeles, California
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