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Territory Manager Hard Surface-San Fernando Valley

Company: Mohawk Industries, Inc.
Location: Los Angeles
Posted on: March 20, 2023

Job Description:

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our people.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Come find your "more" with Mohawk!

What we need:

As an outside Sales Territory Manager, you will be responsible for implementing, executing, and developing sales strategies in an assigned geography to meet or exceed sales targets, while developing and maintaining positive relationships with existing and potential customers.

What you'll do:

  • Execute Effective Sales Calls- Current and Prospective Customers

    • Traveling/drive to customers and potential customer's facilities.
    • Pre-Plan sales objectives, pricing strategies, and probing questions to discover growth opportunities.
    • Be prepared with the correct samples, marketing, and demonstration tools needed for the call.
    • Make sales presentations to prospective and present clients; calculate and quote prices. Utilize persuasive sales and negotiation techniques; answering all questions concerning a product or service, with appropriate referrals where required.
    • Make the sale/close out the transaction.

    • Business Relations

      • Build respectful customer/partnerships relationships with all key decision makers at the dealer level.
      • Spend time and effort to understand each customers business's and become their Field Sales Resource to help improve their profitability.
      • Increase self-usage and customer usage Mohawk electronic platforms to help simplify customer interactions and increase productivity.
      • Communicate often to your sales manager and provide customer feedback, market trends, and competitive activity as well as required sales activity reporting.
      • Nourish relationships with all internal business partners supporting your sales efforts.

      • Territory Sales Performance:

        • Monitor territory performance against established objectives/guidelines and take the appropriate action to improve performance. Ask for help and guidance as needed.
        • Assist in developing a territory customer coverage plan to meet territory sales growth goals.
        • Assist in establishing sales objectives/tactics in conjunction with your District Manager.
        • Comply with established policies, procedures, and practices. Use good judgment and decision-making to ensure corporate ethical and professional standards of conduct are maintained
        • Stay abreast and inform management of industry, product, economic, and other territory changes that may impact sales and overall company business.
        • Provides customer service to ensure resolution of issues within marketing policies; communicate customer requirements and request support from other departments as necessary. Provides product specific customer feedback (i.e., product features, quality, functionality, competition, possible sales results, etc. to product line managers, management, or customer service personnel as appropriate.

        • Business Expense/Company-owned Equipment. Manages business expenses in accordance with corporate guidelines; ensures all assigned company owned equipment, vehicles, documents, materials, etc. are used, maintained, and stored as required and in accordance with company policy.
        • Performs other duties as required.

          What you have:

          • High school diploma required; college degree preferred.
          • 1-3 years of progressively responsible work-related experience and any combination of education and training which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
          • Ability to learn and maintain in-depth knowledge of the company's diverse business and product lines
          • Knowledge of the terms, concepts and practices of the marketing and sales environment, to include basic accounting, product developments and manufacturing procedures, distribution, customer service, etc.
          • Proficient using a PC, e-mail, and other in-house database systems
          • Current and valid driver's license

            What you're good at:

            • Excellent presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal and external customers and business contacts, at all organizational levels.
            • Ability to communicate with others in antagonistic situation using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism in accordance with corporate standards.
            • Ability to work and communicate with diverse groups, ability to achieve results through team efforts.
            • Ability to gather, assemble, correlate and analyze statistical and financial data to develop solutions

              • Ability to travel

                What else?

                • 75% - 100% domestic travel via land and/or air. May be required to lift and move heavy objects and to set up displays in customer stores. Vision requirements are comparable to that which is required to maintain a valid driver's license. Body movement is required to successfully perform the job, such as standing, reaching, climbing, etc.

                  Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

                  Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Keywords: Mohawk Industries, Inc., Los Angeles , Territory Manager Hard Surface-San Fernando Valley, Executive , Los Angeles, California

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