Account Manager - Southern California

Company: GCP Applied Technologies Inc.
Location: Los Angeles
Posted on: January 28, 2023

Job Description:

The Southern California-Account Manager reports to the Southwestern US District Manager and coordinates sales activities within the territory, creating added value for the customer with a clear focus on increasing market share, profitability and customer satisfaction.Job Description

• Leading the development and implementation of the account plans and growth actions. The assigned territories will be the responsibility of the account manager.
• Defining sales targets for the account, and ensuring they are achieved with a structured follow-up process across utilizing a Customer Relationship Management tool (CRM)
• Providing solutions for their businesses that are in line with volume, mix and profitability targets
• Monitoring competitor activity and ensuring appropriate action is taken
• Builds long-term relationships with customers ensuring that service needs are fulfilled
• Actively works with other departments including manufacturing and logistics to ensure customer service needs are met. Identifies bottlenecks in service delivery and works within GCP to resolve issues.
• Coordinates sales activities with team members in business development and application specialistsSkills & Competencies
  • Excellent communication, negotiation, presentation, and influencing skills
  • Technical aptitude for construction products with significant experience with concrete
  • Ability to understand customers' business and needs and propose appropriate solutions
  • Time management with balance of prospecting, selling, and account management.
  • Strong relationship building skills to maintain current business and acquire new customer requests.
  • Collecting and analyzing data concerning customer behavior to understand changing needs in the market.
  • Strong organizational skills and attention to detailMinimum Requirements:
    • Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
    • 5+ years of experience in a sales related role, working as an account manager with experience in construction and concrete.
    • Knowledge and experience of Sales Force and MS Office tools.
    • A collaborative, solution-focused approach, with strong communication and customer relationship-building skills.
    • Proficient in English, spoken and written
    • Able to work in US and holding a valid driver's license
    • Able to travel as needed
    • Local to Greater Los Angeles, CA /Greater San Diego, CA

Keywords: GCP Applied Technologies Inc., Los Angeles , Account Manager - Southern California, Executive , Los Angeles, California