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Account Manager - Southern California

Company: GCP Applied Technologies Inc.
Location: Los Angeles
Posted on: January 28, 2023

Job Description:

The Southern California-Account Manager reports to the Southwestern US District Manager and coordinates sales activities within the territory, creating added value for the customer with a clear focus on increasing market share, profitability and customer satisfaction.Job Description

  • Leading the development and implementation of the account plans and growth actions. The assigned territories will be the responsibility of the account manager.
  • Defining sales targets for the account, and ensuring they are achieved with a structured follow-up process across utilizing a Customer Relationship Management tool (CRM)
  • Providing solutions for their businesses that are in line with volume, mix and profitability targets
  • Monitoring competitor activity and ensuring appropriate action is taken
  • Builds long-term relationships with customers ensuring that service needs are fulfilled
  • Actively works with other departments including manufacturing and logistics to ensure customer service needs are met. Identifies bottlenecks in service delivery and works within GCP to resolve issues.
  • Coordinates sales activities with team members in business development and application specialistsSkills & Competencies
    • Excellent communication, negotiation, presentation, and influencing skills
    • Technical aptitude for construction products with significant experience with concrete
    • Ability to understand customers' business and needs and propose appropriate solutions
    • Time management with balance of prospecting, selling, and account management.
    • Strong relationship building skills to maintain current business and acquire new customer requests.
    • Collecting and analyzing data concerning customer behavior to understand changing needs in the market.
    • Strong organizational skills and attention to detailMinimum Requirements:
      • Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
      • 5+ years of experience in a sales related role, working as an account manager with experience in construction and concrete.
      • Knowledge and experience of Sales Force and MS Office tools.
      • A collaborative, solution-focused approach, with strong communication and customer relationship-building skills.
      • Proficient in English, spoken and written
      • Able to work in US and holding a valid driver's license
      • Able to travel as needed
      • Local to Greater Los Angeles, CA /Greater San Diego, CA

Keywords: GCP Applied Technologies Inc., Los Angeles , Account Manager - Southern California, Executive , Los Angeles, California

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