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Capability Manager -Remote

Company: UnitedHealth Group
Location: Los Angeles
Posted on: November 26, 2022

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

As a Capability Manager for Trust Evaluator, you are responsible for specific services, functions, and solutions available internally or as a supporting element of a product, typically not sold stand-alone externally. Positions in this function play a critical role in ability to deliver products to market and/or manage internal business functions. Capability management requires alignment to business and/or product strategy, effective design and development, and ongoing management of capability portfolio across the full lifecycle to ensure business-specific or cross-enterprise impact. Market insights are leveraged to monitor trends and external landscape, and to inform capability strategies and customer use case scenarios. Positions in this function are accountable for delivering sustainable, financially sound solutions that solve a specific problem and enable successful external product delivery and/or internal business function performance, while driving adoption with internal business clients and define future capability direction that supports business strategy and new opportunities.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:


  • Supports end-to-end coordination and alignment for product-related activities -
  • Drive business work within the Agile process, sharing Business vision -
  • Understand and translate Features into User Stories that will be groomed and developed by Product Development -
  • Own the product at a User Story level, using Roadmap and Capabilities as a guide -
  • Work closely with Optum IT Developments & Architecture, Finance and Business Teams to forecast and attack product-line investments -
  • Provides oversight of release activities for the Business (i.e. communication, documentation, training and release notes, etc.). Works with the Program / Project Manager, User Acceptance Testing and Operational Readiness leads to ensure all stakeholder needs are addressed in the deployment plan -
  • Ensures all system business rules and configurations meet regulatory, compliance and operational needs, and facilitates solutions between groups if discrepancies exist -
  • Benefit quantification related to driving prioritization and describing the value story for the product road map. Capital planning activities
  • Represents Our United Culture missions and values in all activities, demonstrating exemplary customer service with internal and external team members -
  • Works well in a matrix environment across cross - functional teams -



    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:


    • Undergraduate degree or equivalent work experience
    • 5+ years of leading business / operational activities related to application implementations / development
    • 3+ years of experience with Agile processes, including development of user stories and gathering business requirements from client/business stakeholders
    • Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data -


      Preferred Qualifications:


      • BA/BS degree in Computer Science, Business, Finance, Health Administration, related field
      • Certification in Product Management or Agile scrum -
      • Lean / Six Sigma trained or equivalent work experience
      • Experience in Provider Demographic Loading and Contract Loading
      • Experience with Agile processes, including development of user stories
      • Experience facilitating large groups and remote audiences -
      • Experience in specific product content area -
      • Proficient with PC based software programs and automated database management systems required (Excel, Access, Visio, PowerPoint) -
      • Excellent written and verbal communication skills, including presentations to all levels of project governance



        To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

        Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

        Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

        *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.


        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

        UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Los Angeles , Capability Manager -Remote, Executive , Los Angeles, California

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