Assistant Director of Organizational Performance

Company: International Foodservice Manufacturers Associatio
Location: Los Angeles
Posted on: November 26, 2022

Job Description:

Assistant Director of Organizational Performance University of California Los Angeles Details Posted: 12-Nov-22Location: Los Angeles, CaliforniaType: Full-timeSalary: Open Internal Number: 3629535

Assistant Director of Organizational Performance
University of California Los Angeles


Requisition Number: 37810
Salary: $6,158 - $14,225 monthly

Position Description:
The Assistant Director of Organizational Performance for Housing and Hospitality Services (H&HS) is responsible for leading organizational development and performance initiatives and overseeing, deploying, and assessing, H&HS' quality assurance and service improvement programs; organizational development; leadership and staff development; and centrally coordinated employee training programs that facilitate improved organizational performance. This includes: diversity and inclusion initiatives, employee engagement initiatives, manager/supervisor training programs, the departmental Mentoring Program, H&HS new team member onboarding which includes the AVC Welcome, leadership development, compliance training, community volunteer initiatives, language development programs and digital literacy programs. Oversees the documentation of department-wide standard operating procedures, quality assurance audit program, and implementation of unit level guest service training.

This position drives long-term business success by overseeing performance improvement and learning strategies that support the organization's strategic direction, promotes continuous improvement, and partners with campus leadership, internal senior leadership and stakeholders to ensure team members are training on the needed skills to successfully perform according to the organization's service excellence standards, maintain industry competitiveness, and facilitate the overall professional development and continuous learning of staff, supervisors and emerging leaders. The Assistant Director provides customized quality improvement and training solutions for 10 H&HS units, and is responsible for developing and oversee systems and processes to track metrics for 2,700 team members and their respective training and development participation and ensure mandatory trainings are completed in order to evaluate programs for effectiveness and process improvement. In addition this position supervises, provides direction and guidance to the Process Improvement Manager and Training Analyst. Works collaboratively to support and lead succession planning and organizational development initiatives.

UCLA Housing & Hospitality Services (H&HS) operates all on- and off- campus university-owned housing complexes incorporating almost 10 million gross square feet, generating approximately $240M in annual revenues. In addition. H&HS is responsible for UCLA Guest House, UCLA Conference Center and Bruin Woods Family Resort at Lake Arrowhead, the newly opened 254-room UCLA Meyer and Renee Luskin Conference Center, UCLA Food and Beverage Services, UCLA Vending Services, UCLA Catering, and other supporting departments which include H&HS IT Services, Housing Services, and the Housing Business Office.


For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=85965

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction








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jeid-c52883baab144f4db40f487b5c66f1b9 Create a Job Alert for Similar Jobs About University of California Los Angeles UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. Connections working at University of California Los Angeles

Keywords: International Foodservice Manufacturers Associatio, Los Angeles , Assistant Director of Organizational Performance, Executive , Los Angeles, California