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Global Community Manager, NBA All World

Company: Niantic
Location: Culver City
Posted on: September 25, 2022

Job Description:

At Niantic, we strive to develop products and programs that bring people together in the real world. As an extension of this, Community Managers at Niantic spend their time thinking about not only how to keep our digital communities active and engaged, but also advocating for and supporting local, real world community building efforts. In this role, you'll work closely with the NBA All-World product and marketing teams to develop strategies that help build a community of players around their love for NBA All-World and basketball culture.
We're looking for a hoop fan whose passion for basketball is only matched by their drive to authentically connect with people online and in person. If you're the type of person that always has your finger on the pulse of the NBA and is eager to talk shop with anyone and everyone about last night's game, the latest social chatter, or an upcoming sneaker release, this may be the role for you. Dive into the responsibilities and requirements below and let us know!

  • Represent the voice of NBA All-World players in meetings with cross-functional partners of varying levels and job functions.
  • Act as an on-camera host for various interviews, live streams, and activations.
  • Regularly engage with players in both online and offline settings.
  • Measure, monitor, and build detailed qualitative and quantitative sentiment reports identifying trends and opportunities for improvement.
  • Identify, support, and act as a point of contact for community content creators, fan sites, event organizers, talent and other influential members of the community to capture feedback and build compelling content.
  • Develop initiatives that encourage real-world social interactions around the product.
  • Work with internal and external partners to generate high-quality blog and social media content.
  • Represent the NBA All-World team at events.


    • Strong familiarity and knowledge of all aspects of the NBA, its players, and hoop culture, as well as popular gaming communities.
    • High comfortability in front of a camera with experience interviewing, hosting, and interacting with diverse groups of individuals.
    • Deep, demonstrated experience in online and in-person community building, community tools (e.g. Discord, Facebook Groups, etc.), and social media methodologies.
    • Hands on experience with brand communications, community management, and social media channel management.
    • Experience in community relationship building, partnerships/collaborations, and talent management.
    • Strategic problem solver with strong leadership, management, and communication skills.
    • In-depth knowledge and understanding of social media platforms (e.g. Twitter, Reddit, YouTube, Instagram, Facebook, etc.) and how they can be used to achieve business goals.
    • Strong written communications and editorial skills.
    • Able to make critical decisions independently under time constraints and a full workload.
    • Able to work long hours and weekends when needed.
    • Able to travel, including internationally.

      Join the Niantic team!
      Niantic is the world's leading AR technology company, sparking creative and engaging journeys in the real world. Our products inspire outdoor exploration, exercise, and meaningful social interaction.
      Originally formed at Google in 2011, we became an independent company in 2015 with a strong group of investors including Nintendo, The Pok--mon Company, and Alsop Louie Partners. Our current consumer titles include pioneering global-control game Ingress, record-breaking AR game Pok--mon GO, and Pikmin Bloom. In November 2021, we launched our developer platform, Lightship, enabling creators to build immersive AR experiences around the globe.
      Niantic is an Equal Opportunity employer. We believe that cultivating a workplace where our people are supported and included is essential to creating great products our community will love. Our mission emphasizes seeking and hiring diverse voices, including those who are traditionally underrepresented in the technology industry, and we consider this to be one of the most important values we hold close.
      We're a hard-working, fun, and exciting group who value intellectual curiosity and a passion for problem-solving! We have growing offices located in San Francisco, Sunnyvale, Bellevue, Los Angeles, New York, London, Tokyo, Hamburg, and Zurich. #LI-HYBRID

Keywords: Niantic, Los Angeles , Global Community Manager, NBA All World, Executive , Culver City, California

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