Product Line Manager - E-Commerce & Payment Platforms (Remote US or UK)
Company: Panasonic Avionics Corporation
Location: Los Angeles
Posted on: June 25, 2022
Who We AreEver wonder who brings the entertainment to your
flights? Panasonic Avionics Corporation is #1 in the industry for
delivering inflight products such as movies, games, WiFi, and now
Bluetooth headphone connectivity!How exciting would it be to be a
part of the innovation that goes into creating technology that
delights millions of people in an industry that's here to stay!
With our company's history spanning over 40 years, you will have
stability, career growth opportunities, and will work with the
brightest minds in the industry. And we are committed to a diverse
and inclusive culture that will help our organization thrive! We
seek diversity in many areas such as background, culture, gender,
ways of thinking, skills and more.If you want to learn more about
us visit us at www.panasonic.aero. And for a full listing of open
job opportunities go to www.panasonic.aero/join-us/.The PositionA
customer and market focused self-starter who will define the
vision, product strategy, roadmap, and development priority for the
e-commerce and passenger payment platforms used on Panasonic
Avionics' in-flight connectivity systems. These products include
the online payment portal that passengers use to purchase in-flight
internet and related services (using credit cards, Apple Pay,
frequent flyer points, etc.) and are similar to the pay-as-you-go
wireless internet service provider (WISP) systems you might find at
a hotel, airport, or convention center (except that ours operate at
35,000 feet and are moving at 575 miles per hour).The role will be
driven by a strong understanding of B2C and B2B2C e-commerce
products, Wi-Fi services, and their use in the commercial aviation
cabin environment. Aviation and airline experience is not required.
We are looking for someone market focused, using market and
customer problems to shape the roadmap and business case for a
variety of in-cabin services, with a focus on driving service
revenue, passenger experience, and net promoter score (NPS). We
also need someone who understands e-commerce platforms, credit card
payment models, Wi-Fi standards, iOS, Android, and other related
mobile technologies.Product Line Management
- Define the product, service, and feature roadmap for inflight
connectivity (Wi-Fi internet access and related) services.
- Develop business plans which must be brought to the investment
board for approval.
- Collaborate with others on the Product Management team to
integrate passenger pricing requirements into the roadmap.
- Track and incorporate market, industry, and competitor
- Represent Panasonic Avionics within industry and trade
- Monitor the service P&L and collaborate with the
connectivity business unit, finance, and sales teams to drive
increases in revenue.
- Provide coaching and subject matter expertise to the Panasonic
organization as it relates to cabin Wi-Fi services, their
technology, and impact on both revenue and passenger satisfaction
(e.g., Hotspot 2.0, 802.1X, etc.).Communication and Leadership
- A team player in connectivity product management, seeking
alignment while being able to assert opinion and subject matter
- Be able to take into consideration broader company goals and
challenges when establishing pricing recommendations.
- Assure that plans are communicated, understood, anchored, and
- Identify, escalate, and resolve issues which may inhibit the
plan implementation and impact the customer.
- Participate and present in select meetings with airline
customers and other partners.
- Be asubject matter expert voice of the market in support of
Panasonic's sales and strategy.
- Provide subject matter expertise to marketing and sales
training initiatives.What We're Looking For
- University degree, minimum 4 years, preferably with a
Marketing, Product Management or Business qualification.
- 10+ years progressive experience in a Product Management or
Marketing role, ideally in the aviation or
- telecom sector preferred.
- Minimum of 7 years of Product Line Management experience
- 3+ years of e-commerce experience, ideally at an internet
service provider or telecom preferred.
- Skilled in the use of Pragmatic (or similar) marketing
techniques to gather market insights, market problems and define
product requirements.Our PrinciplesContribution to Society -
Fairness & Honesty - Cooperation & Team Spirit - Untiring Effort
for Improvement - Courtesy & Humility - Adaptability -
GratitudeWhat we offer: (We have a competitive Package in the UK as
well)At Panasonic Avionics Corporation we realize the most
important aspects in leading our industry are the bright minds
behind everything we do. We are proud to offer our employees a
highly competitive, comprehensive and flexible benefits program.
- We offer flexible remote work options depending on your role.
Where possible, we offer fully remote or hybrid work
- Paid time off: Exempt Salaried employees receive unlimited PTO.
This means that there is no fixed number, range, or limit to the
amount of Personal and Vacation Days that may be taken for exempt
employees. Non-exempt hourly employees accrue 14 vacation days per
year + 7 sick days + 3 personal days. Accrual rate increases with
tenure. All employees receive 11 company paid holidays per year. We
also close our offices at the corporate level in the U.S. between
Christmas and New Year. For operational positions that are expected
to work on holidays, we provide additional compensation for hours
- Health Insurance: Medical insurance offerings from Aetna and
Kaiser (CA &HI). Options for Employee Only, Employee +
Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO
and DMO options & Vision insurance through EyeMed or VSP.
- 401K with 50% match on up to 8% contribution, full vested from
- Other offerings include: Wellness Program, Counseling services,
FSA & HSA, Life Insurance for employee, spouse and child, AD&D
Insurance, Long-term and Short-term disability, Critical Illness
Insurance, Accident Insurance, Legal Assistance, Pet Insurance,
Identity Theft Protection, Dependent Care FLSA, Education
Assistance, Commuter Program, Employee Purchase Program, Service
Award Program. All applicants are subject to Company policies,
third party customer and worksite requirements, and government
requirements, regarding vaccination and/or testing for COVID-19.
Where permitted by applicable law, applicants may be required to be
fully vaccinated with an authorized COVID-19 vaccine as a condition
of employment,---unless they are eligible for and obtain an
exemption based on a---reasonable accommodation---because of a
disability or a sincerely held religious belief, practice, or
observance. While the Company strongly encourages COVID-19
vaccinations, it may require vaccination and/or testing for
positions in which third party customer, worksite, or government
requirements apply, in accordance with applicable law. At those
locations where requirements apply, exemptions will be considered
based on applicable law.Panasonic is proud to be an Equal
Opportunity/Affirmative Action employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, national origin,
disability status, protected veteran status, and any other
characteristic protected by law or company policy. All qualified
individuals are required to perform the essential functions of the
job with or without reasonable accommodation. Pre-employment drug
testing is required for safety sensitive positions or as may
otherwise be required by contract or law. Due to the high volume of
responses, we will only be able to respond to candidates of
interest. All candidates must have valid authorization to work in
the U.S. Thank you for your interest in Panasonic Avionics
Keywords: Panasonic Avionics Corporation, Los Angeles , Product Line Manager - E-Commerce & Payment Platforms (Remote US or UK), Executive , Los Angeles, California
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