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3PL Manager

Company: SUNNYLiFE
Location: Los Angeles
Posted on: June 26, 2022

Job Description:

Who is Sunnylife?
Sunnylife was born in 2003 in Sydney, Australia. A brand for those with a love for summer and style, we are purveyors of sunshine. We offer attainable luxe summer essentials inspired by Aussie living. -Designed in Sydney, we wholesale and retail our products globally from our offices in Sydney, Los Angeles & London.
Our team is made up of hard workers who love what they do and the environment they do it in. Not just a job, Sunnylife is a place to thrive, grow and build friendships.
We are seeking a dynamic warehouse operations expert to drive continuous improvement of our 3rd party warehouse partners performance and cost metrics.
Role Overview
Reports to: COO
Direct Reports: None
Location: West Hollywood, CA
Work Environment: Hybrid (Monday, Wednesday, Friday on site / Tuesday, Thursday remote)
Your main duties will include: -

  • Oversee day to day 3PL warehouse operations for global wholesale and DTC businesses
  • Ensure daily alignment between 3PLs and Sunnylife's expectations, priorities and needs
  • Own and manage all 3rd Party Warehouse relationships globally (currently 5 locations)
  • Provide seasonal and monthly inbound and outbound forecasting updates
  • Develop peak season resource plans with warehouses to ensure timely inbound receipts and outbound order flow to service level agreements (SLA)
  • Daily and monthly warehouse performance reporting to the wider business
  • Hold 3PL accountable to service level agreements (SLA)
  • Visit warehouses frequently (especially in peak season) to ensure preparedness, to make suggestions on storage/picking efficiencies, and to insure continuous improvement in order packing efficiency (tightness) and accuracy
  • Analyse the 3PL's freight carrier selection, cost and performance and make changes where needed
  • Review and analyse all warehouse related invoices for accuracy against expected costs, researching and challenging the 3PL where costs are not in line with expectations
  • Accurately distribute all warehouse invoice costs to the appropriate business division and business activity
  • Drive quarterly business reviews with 3PLs and coordinate continuous improvement through data
  • Periodic review of all 3PL agreements to ensure it is fit for purpose for Sunnylife businesses in various jurisdictions
  • Assist in evaluation and negotiation of the 3PL agreements as and when they come up for renewal and/or extension.
  • Collaborate with the Wholesale Sales Operations team to ensure alignment of activity forecast versus actual activity pipeline
  • Collaborate with the DTC service team to resolve issues relating to order prioritization, packing failures, or other systemic warehouse issues -Other duties will include:
    • Budgeting as related to warehouse operations
    • Suggest alternative partnerships or strategies
    • Special projects as assigned
      • 3-5+ years proven experience working directly with or for 3PLs in warehousing operations.
      • Proven track record of using data to identify and solve problems
      • Solid understanding of all supply chain functions
      • Strong communication skills
      • Team player that collaborates well with others and can manage priorities
      • Ability to multitask, adapt to change and work in a dynamic environment
        • Competitive salary
        • Health, Dental, Vision (50% contribution)
        • 401K

Keywords: SUNNYLiFE, Los Angeles , 3PL Manager, Executive , Los Angeles, California

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