Director of Clinical and Support Programs - Licensed Clinical Social Worker Required

Company: Linc Housing
Location: Los Angeles
Posted on: May 16, 2022

Job Description:

Want to work in a positive work environment and make a difference in your community? Work with Linc! We are looking to hire passionate individuals who want to get involved in building stronger communities.

In the spirit of collaboration, excellence, and innovation, we at Linc housing are committed to building and preserving housing that is affordable, environmentally sustainable and a catalyst for community improvement. Our team works hard to address California's homelessness crisis by building supportive housing and addressing the affordable housing needs of California's diverse population.

We are proud of and inspired by our mission to build communities and strengthen neighborhoods for people underserved by the marketplace. Our feats could not have been achieved without the resilience and drive for excellence put forth by our team. If you are interested in joining a team of dedicated, caring, and talented individuals inspired to make change, you have found the right place.

LINC HOUSING POSITION DESCRIPTION

POSITION TITLE: Director of Clinical and Support Programs
FLSA STATUS: Exempt

POSITION SUMMARY
The Director of Clinical and Support Programs is responsible for the clinical oversight and growth of Linc's supportive services including intensive case management services (ICMS) programs. This position is responsible for providing clinical leadership and guidance, developing program policy and protocol, directing and managing all case management staff and interns to ensure the highest quality of services with a focus on positive outcomes, housing stability, and program compliance. The Clinical Director is involved in training, crisis intervention, program evaluation and strategic planning efforts.

ESSENTIAL FUNCTIONS
Provide direct day-to-day clinical leadership, direction, and guidance to ICMS and RS supportive services team members.
Working with the Program Managers, assess and analyze staff development needs. Assist in the development of staff competencies.
Develop, present educational/development services that support the delivery of high-quality services that are sensitive to diverse populations.
Recommend, develop, and implement new programs enhancing quality of care and services to homeless and/or at-risk individuals, individuals with disabilities, seniors and families.
Participate in community activities representing Linc Housing and collaborate with community organizations in developing new programs.
Develop and maintain rapport with the community, establish partnerships with mental health, substance abuse, employment, health, housing retention, and other services that will benefit our residents.
Perform client centered interventions and crisis-oriented counseling as needed and conduct individual, group, and family counseling or support sessions as appropriate.
Ensure program outcomes are measured, tracked, and documented.
Work with staff members to evaluate and care or treatment plans based on resident needs.
Participate in case reviews and assist staff through individual and group conferences in analyzing case problems and in improving their diagnostic and helping skills.
Provide direction to staff in areas such as new policies, procedures, regulations, and new therapeutic modalities, including traditional healing activities.
Adhere to accreditation and compliance standards/guidelines.
Audit and ensure the timely documentation and submission of all reporting and data documents.
Assist in development of department policy, procedures, and quality improvement activities.
Carry out supervisory responsibilities in accordance with Linc Housing's policies, procedures, and applicable laws.
Develop and manages departmental budget and costs including identification and implementation of opportunities for improved services, value enhancement, and cost reduction/management.
Oversee program outcomes to meet contract budget and revenue requirements and ensure program compliance with all applicable contract regulations.
Assist with the identification of opportunities for growth in services with funding sources
Participate in neighborhood collaboratives that help Linc build partnerships with health organizations.

KNOWLEDGE, SKILLS & ABILITIES
Superior writing and communication skills.
Proficient in the use of personal computers and related software applications.
Excellent at researching and developing best practices, policies, and procedures.
Excellent at working with culturally diverse set of community-based organizations and residents and at implementing programs and working as part of a team.
Excellent interpersonal skills for establishing and maintaining effective working relationships with employees, other departments, residents, property management, city staff, program partners, key stakeholders, and the public.
Intensive Case Management Services, Home Key and other models
Well-developed psychosocial assessment and crisis intervention skills.
Supervision, mentoring and coaching of others, progressive discipline.
Ability to utilize critical thinking skills and good judgment in decision-making situations, good organizational and record-keeping skills, ability to establish and carry out complex plans of care for key diagnoses.
HIPAA rules and compliance requirements
Implementation of housing first and harm reduction principles in provision of services
Motivational interviewing, critical time intervention and trauma informed care strategies
Facilitate meetings and support groups. Give presentations to small and large groups.

Implement and manage day-to-day tasks related to supportive services and programs, including crisis intervention.
Be available to respond to emergency calls and situations on a 24/7-hour basis.
Manage multiple priorities in fast-paced environment.
Evaluate and analyze results for social impact.
Work a flexible schedule, including evenings and weekends; travel to sites up to 50% of the time.
Demonstrate cultural sensitivity in working with multiracial and multilingual communities.
Work well within a clinical team setting.

EDUCATION & EXPERIENCEs
LCSW Required
Minimum of 5 years' experience including experience in program management and development, staff supervision and training, budgeting and funding, partnership development,, clinical intervention, and case management.
Experience working with homeless and/or at-risk individuals, individuals with disabilities and families.
Experience working in a crisis setting and ability to respond appropriately in emergency situations.
- Experience with provision of case management and/or mental health services in supportive housing, including establishment of crisis response system.
Candidate must have available transportation and current California driver's license and insurance.
Experience with compliance with grant requirements preferred.
Bilingual Spanish/English preferred.

PHYSICAL DEMANDS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office environment and in the community, under pressure and requires the ability to quickly adjust to changing priorities and demands.
While performing the duties of this job, the employee is frequently required to stand, walk, reach with arms and hands, climb, balance, twist, lean, move form on location to another, stoop, kneel, crouch or crawl and sit and use a keyboard.
Travel by various modes of private and commercial transportation within the region may be required.
The work environment may be in a recreational room, common area, or private office. The noise level is usually moderate but will vary depending on activity participating in.
Evening and weekend hours on an on-call basis.
Must be physically capable of climbing, standing, and lifting at least 10 pounds.

The statements contained in this job description reflect general details as necessary to describe the primary functions of this position, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.

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