Sr. Strategy & Operations Manager

Company: Veo - Corporate Careers
Location: Los Angeles
Posted on: May 16, 2022

Job Description:

Job DescriptionCompany Overview:At Veo, we're bringing the next generation of mobility sharing to cities and universities globally through electric bikes and scooters . We design and engineer our own vehicles, hardware, and software systems to provide a greener, healthier mode of transportation to make the communities we serve more sustainable and livable. Our mission is to offer the best combination of multi-modal sharing technology and seamless customer service, so users can unlock joy in their day! We're looking for exceptionally talented individuals who are ready to take on exciting challenges and own solutions. Sr. Strategy & Operations ManagerAs the Sr. Strategy & Operations Manager, you'll own two of the most important KPIs in micro mobility: vehicle uptime and vehicle loss rate. You will lead initiatives to improve tracking and control over vehicles status and fleet health and you will develop analysis and implement action plans to reduce vehicle loss and vandalization. This role reports to the Head of Central Operations and is based either of our offices in Santa Monica, CA or Chicago, IL.Job ResponsibilitiesVehicle uptime:

• Identify vehicle downtime drivers and lead initiatives to reduce it.
• Drive higher vehicle utilization company-wide and uncover opportunities across markets to balance supply and demand for scooters.
• Lead projects to improve tracking and control over vehicles' life cycle.
• Identify main drivers to extend vehicle lifetime and lead initiatives to increase the scooter's lifespan.Loss prevention and recovery of vehicles:
  • Track loss and vandalism rate and create action plans to reduce them.
  • Develop solutions to minimize vehicle theft and vandalization.
  • Create tools/processes to maximize fleet retrieval success rate.
  • Run analysis in the markets we operate to identify theft and vandalization hotspots and create strategies with the local teams to minimize the loss rate.Qualifications
    • 3+ years of experience in operations or strategy
    • MBA or similar graduate degree is desirable
    • Problem solving, analytical skills and implementation drive
    • Ability to define problems, collect data, establish facts, and draw valid conclusions
    • Focused on process improvement with a strong drive for implementation
    • Comfortable learning and adapting to new concepts and using new tools
    • Thrives in a heavily multifunctional work environment
    • Excited about getting immersed in field operations and firsthand, identifying opportunities and implementing new processes.Benefits and Perks
      • Medical, dental, vision, 401k
      • Unlimited PTO
      • Opportunity to work in a fast-paced, hyper-growth technology company
      • VeoRide credits
      • A commitment to professional development and mentorship

Keywords: Veo - Corporate Careers, Los Angeles , Sr. Strategy & Operations Manager, Executive , Los Angeles, California