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Radiant Application Manager

Company: UCLA Health
Location: Los Angeles
Posted on: May 16, 2022

Job Description:

ResponsibilitiesThe Application Manager (AM) reports to the Director and functions as the primary expert in support of the application. Working in conjunction with the Director, the AM is ultimately responsible for:

  • The evaluation, selection, maintenance, configuration, optimization, and implementation of functionality within the application
  • The development, adaptation, integration and enhancements of the applications.
  • Leading the team in attaining a high level of application knowledge, including identifying training needs for team members
  • Partnering with subject matter experts (SME's) and other applications AMs to ensure build consistency and a successful end-to-end workflow that meets the needs of their operational users
  • Working with application trainers to ensure training provided to end users is accurate and provides resources to ensure training materials are up-to-date
  • Defining and improving department processes, documenting these processes, and educating staff
  • In-depth and precise management of issues and problems,
  • Coordinating and leading projects, building an effective team, meeting agreed upon time lines and keeping business leaders informed on the status of applications, projects, and issues resolution.
  • Assisting the Director in developing accurate budgets and meeting the budgetary goals of the organization.
  • All phases of the System Development Life Cycle (SDLC)
  • Relevant project management methodologies
  • Test & change control proceduresQualifications
    • 3-5+ years of experience in a healthcare related organization.
    • Bachelor's Degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
      • Demonstrated proficiency with information systems technology, which also includes Microsoft Office Suite, email, intranet, internet, and other systems.
      • Must possess strong technical experience and background working within an EMR; Epic preferred.
      • Experience leading large and complex projects.
      • Experience mentoring staff in both technical and business related matters, including providing regular feedback and completing performance reviews.
      • Demonstrated skill in system workflow and business process flow analysis and design.
      • Management or Team Lead experience a plus.
      • Broad, in-depth knowledge of multiple areas of focus in application specialty areas
      • Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation
      • Proven ability to quickly learn about new specialties, workflows, or modules.
      • Ability to research, organize, analyze, and synthesize data to support effective decision making. Ability to coach team members in these skills.
      • Must be detail oriented and have a knack for probing for information, in order to fully understand the underlying needs that influence how a system should be configured/ organized.
      • Ability to manage and prioritize multiple and competing tasks, appropriately delegate and track work, and hold individuals accountable for work tasks.
      • Ability to work effectively as a team player and work with people of all backgrounds, at all levels.
      • Effective leadership skills and strong customer service orientation.
      • Ability to work independently and meet deadlines without reminders.
      • Strong written and verbal communications skills, with the ability to convey technical information to all levels of application users in a specific, clear, and concise manner.
      • Ability to remain calm in difficult and stressful situations. Must be able to recognize problems, evaluate, and refer to the appropriate channels for action.
      • Strong interpersonal skills, with the ability to coach and support direct reports as well as peers.
      • Knowledge of HL7 and DICOM StandardsUCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Keywords: UCLA Health, Los Angeles , Radiant Application Manager, Executive , Los Angeles, California

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