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Web Platform Technology Product Manager (Remote Option)

Company: Bath & Body Works
Location: Los Angeles
Posted on: January 16, 2022

Job Description:


The Web Platform Technology Owner is a Manager level position responsible for understanding, evangelizing, and supporting the adoption and development of the BathandBodyWorks.com web platform and supporting systems, as well as how the web platform integrates into the overall technology stack. Responsibilities include owning and maintaining the system design documentation, interfacing with all integrated technology owners, overseeing solution design, and directing production support when issues arise, working with our third party web platform provider to understand and influence the product roadmap, and staying current with industry best practices and technology capabilities. Working with product/program owners and various internal and external partners, you will seek to understand the business' goals and requests, in order to design solutions with two key goals in mind: ensure optimal balance of user experience and technical performance, and drive technical designs that meet business needs in an operationally maintainable way. As the Web Platform Technology Product Manager, you will guide the design and development of Business sponsored and prioritized initiatives and partner with App, POS, and other system owners on integration initiatives.


  • Serve as the BathandBodyWorks.com web platform Technology subject matter expert to internal and external cross-functional partners, for new feature planning, solution design, and production support.
  • Review business roadmap initiatives and provide high level guidance on development level of effort estimations to business decision makers to facilitate alignment on, and influence planning of workflow to meet brand business goals.
  • Review and understand business requirements to be able to provide technical direction to the development teams while keeping user needs top of mind. Ensure quality development on actionable items.
  • Partner with internal and external technical teams to ensure major milestones are being met and continuously identify development process gaps and implement solutions accordingly.
  • Understand and keep up to date with emerging web platform technologies, trends, and innovative solutions being implemented across the industry.
  • Support integration design and development work across the webstore, store, and reporting platforms and systems as needed.
    • Expertise, experience, and knowledge working with eCommerce technologies, such as web platforms, order management systems, customer care service tools, etc.
    • Experience developing or leading development teams in an ecommerce, CRM, digital marketing/personalization environment.
    • 5+ years of experience in technology product development, with a preference for experience working in an agile/SCRUM development framework.
    • Excellent communication skills, including ability to translate business objectives into technical requirements, provide concise narrative to leadership of complex systems/concepts, and oversee multiple projects and production support activities simultaneously.
    • A leader, but also a team player
    • Skilled people developer and manager
    • Excellent listening skills and emotional intelligence
    • Good technical understanding and experience of working with development teams and familiarity with technical platform development, integration, and deployment processes.
    • Experience working with JIRA and Confluence or other leading ALM tools
    • Familiarity with User Experience concepts and best practices
    • Strong comfort level with ambiguity and constantly shifting priorities
    • Ability to prioritize competing demands based on technical complexity and efficient design principles
      An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

      Category: Information Technology

Keywords: Bath & Body Works, Los Angeles , Web Platform Technology Product Manager (Remote Option), Executive , Los Angeles, California

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