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Executive Director of Relationship Development

Company: Children's Hunger Fund
Location: Sylmar
Posted on: May 6, 2021

Job Description:

EXECUTIVE DIRECTOR OF RELATIONSHIP DEVELOPMENT - CHILDREN'S HUNGER FUND, LOS ANGELES Summary: The Executive Director of Relationship Development is responsible for the expansion and implementation of a strategic development program designed to resource the growing mission of Children's Hunger Fund. This includes but is not limited to ensuring the timely and effective implementation of CHF's brand, print/video/web/social media communications, media and public relations opportunities, implementing and promoting CHF's programs, expanding our funding opportunities, enhancing our customer service through our donor care team, and mentoring marketing team members. Also requires ongoing awareness of all CHF activities, conferences, and events, and ensuring timely and effective associated internal and external communications. Relates Closely With: Senior Vice President, Relationship Development; Executive Team Essential Duties and Responsibilities:

  • Oversee direct reports in setting and executing annual vision, direction, and plans in alignment with CHF's Advancement Strategy and annual Vision Plan.
  • Develop and implement a comprehensive strategic plan to advance CHF's brand identity, broaden awareness of its founder, ministry programs and priorities, and increase the visibility of its programs across key stakeholder audiences, in alignment with CHF's mission, distinctives, values and statement of faith resulting in robust unrestricted fundraising growth.
  • Identify challenges and emerging issues faced by the organization. Work with Leadership Team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them.
  • Ensure the timely and effective development and release of all CHF print and video communications with impactful integration of images and text, including but not limited to the annual report, marketing collateral materials and electronic communications, website, social media, and any new media; ensure strong and reliable relationships with associated vendors. Effectively prioritize projects and allocation of internal resources.
  • Ensure development and implementation of a standard organizational media response procedure. Serve as a lead spokesperson on media interactions that help promote and/or impact the organization; coach others in the organization for media interaction and promotion of CHF.
  • Leads, develops and implements the fundraising campaigns in coordination with the Office of the President on the implementation of CHF's programs, President's events, and major donor fundraising strategies.
  • Analyze and report on donor trends, demographics and return on investment for CHF programs, marketing and fundraising projects to improve the effectiveness of and set the priorities for the department.
  • Develop, implement, monitor and continuously improve a volunteer and Poverty Encounter marketing strategy that moves one-time guests from awareness to advocates for CHF, including targeted communication, recognition programs, fundraisers, etc.
  • Exercise good stewardship of time and allotted travel dollars, staying within the guidelines of CHF Travel Policies, as detailed in the CHF Employee Handbook.
  • Participate in (and contribute to) meetings as appropriate including weekly all-staff meetings, Leadership Team meetings, Executive Team meetings, and planning and budget meetings.
  • Attend and participate in CHF events including: Volunteer Workdays, Toy Wraps, other special events such as banquets, receptions, as needed and/or assigned. Supervisory & Leadership Responsibilities:
  • Lead by example: Demonstrate CHF's mission, values, and distinctives in execution of responsibilities.
  • Follow and support CHF policies and procedures; contribute to required meetings and events.
  • Develop, coach, and encourage assigned employees for current and future success.
  • Oversee employee responsibilities in accordance with CHF guidelines, including staffing, goal and performance management, and compensation review.
  • Recruit and manage team members to support the development and execution of the marketing, communications, and donor care strategy.
  • Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.
  • Develop and oversee department budget, as approved by the Executive Team. Equipment:
    • Standard Office Equipment (telephone, computer workstation, printer, copier, scanner, calculator) Work Environment:
      • Primarily: office, churches, public venues, commercial establishments; Occasionally: warehouse Physical Demands:
        • Constantly exchange accurate information whether verbally or in writing
        • Constantly operate a computer and other office machinery such as telephone, printer, fax
        • Frequently travel outside the office to churches, commercial establishments, public venues
        • Frequently work seated at a desk (at least 50% of the time) and for long periods of time such as for international air/ground travel as well as navigate uneven terrain by foot
        • Frequently move around inside the office to access files cabinets, attend meetings, utilize office machinery
        • Occasionally lift up to 35 lbs. but less than 50 lbs.
        • Occasionally set up and break down a display booth Minimum Qualifications (Knowledge, Skills, Abilities):
          • Confesses Jesus Christ as Lord and Savior; active member of a gospel-centered local Christian church; demonstrates ongoing growth in Christian maturity
          • Master's degree in a related field, or equivalent knowledge and experience
          • 10 years of related business or ministry leadership experience
          • Demonstrated successful experience and leadership in developing, implementing and managing a comprehensive strategic communication, media relations, and marketing program that advances and achieves an organization's mission and goals, with a proven track record of translating strategic initiatives into effective tactical plans and output
          • Excellent written, oral, interpersonal, and presentation skills with ability to effectively communicate at all levels of seniority, within and outside CHF
          • Insightful with ability to ask probing questions that draw out details such as to assist in prioritizing and decision making
          • Ability to gather, analyze and present data in understandable and professional format
          • Proven decision making, negotiation, and conflict resolution skills; ability to independently construct, communicate, and implement effective solutions (whether people-, task-, or program-related) in a changing environment while appropriately addressing immediate and future needs and impact, with discernment to appropriately judge when to obtain additional counsel and/or input
          • Strong organizational and time management skills, attention to detail, and reliable follow-through, with ability to successfully manage multiple simultaneous projects and tasks
          • Coaching management style; ability to appropriately influence, engage, and mentor department team members
          • Humble servant-leader with demonstrated sound spiritual discretion and judgment
          • Proven supervisory experience, with ability to coach and develop an effective team
          • Excellent communication (verbal and written) and relationship-building skills
          • Able to speak publicly and professionally on behalf of CHF, communicating clearly about CHF's mission, distinctives and ministry
          • Demonstrated initiative and drive, a self-starter with proven record of meeting and/or exceeding established goals
          • Able to suggest creative and innovative ways to raise awareness of CHF in the community among businesses, churches and individuals
          • Innovative problem-solver, able to respectfully negotiate and resolve differences for the success of all involved
          • Able to effectively organize events including event follow-up
          • Demonstrated integrity, able to maintain and foster both individual and CHF reputation in the community
          • Competent user of Windows/MS Office/Internet/Facebook/Twitter/Instagram, able to quickly learn new software applications; Salesforce experience or related database proficiency preferred NOTE: The statements above are intended to describe the general nature and level of work involved for this job, and are not intended to represent an exhaustive list of responsibilities, qualifications, work environment and/or physical demands. You will be required to perform other duties as assigned.

Keywords: Children's Hunger Fund, Los Angeles , Executive Director of Relationship Development, Executive , Sylmar, California

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